TP-link HomeShield Service Update

Author:

David-TP

City: ChinaReleased On: 2022-03-04Views: 3909Helpful: 4

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Deco

Thank you for your interest in our HomeShield service! As we strive to innovate and improve our offerings, we are currently in the process of rolling out some of the features that have been announced. Here's a detailed breakdown to give you a better understanding of the availability status for these features.

Note:

*Only some models are currently supported, others can be supported with further software upgrades. For specific feature-supported models, please refer to the HomeShield features availability update.

Modules	Features	Free	Security+	Total Security Package	Advanced Parental Controls	Total Parental Controls Package
Network Security	Router Security Scan	√	√	√	√	√
	Wireless Security Scan	√	√	√	√	√
	IoT Device Identification	√	√	√	√	√
	Device Isolation*	√	√	√	√	√
	Wi-Fi Access Control*	√	√	√	√	√
	Camera Security*	√	√	√	√	√
	IoT Protection	×	√	√	×	×
	Web Protection	×	√	√	×	×
	Intrusion Prevention	×	√	√	×	×
	Devices Antivirus	×	×	√	×	×
Parental Control	Create Profile	√	√	√	√	√
	Preset Age Template	√	√	√	√	√
	Pause the Internet	√	√	√	√	√
	Content Filter(by URL)	√	√	√	√	√
	Block Specific Websites	√	√	√	√	√
	Bed Time/ simple time limit	√	√	√	√	√
	Insight/1 day	√	√	√	√	√
	Flexible Bed Time/ flexible setting per day	×	×	×	√	√
	Time Limits	×	×	×	√	√
	Off Time	×	×	×	√	√
	Time Reward	×	×	×	√	√
	Family time	×	×	×	√	√
	SafeSearch*	×	×	×	√	√
	YouTube Restricted Mode*	×	×	×	√	√
	Blocked Apps/App Time Limits/Always Allowed Apps*	×	×	×	√	√
	Comprehensive Insights/30 days	×	×	×	√	√
	KidShield* It is open for test on Deco APP now and if you are interested, please refer to KidShield Test Recruitment - Safeguarding Children's Online Experience.	×	×	×	×	√
QoS	Device Priority	√	√	√	√	√
QoS	Scene Priority*	√	√	√	√	√
Reports	Network Security Statistics End Device Statistics Internet Use Overview Online Time Analysis Browser History Analysis	The detailed report Is Based on the HomeShield package for network security and parental controls

General Questions

Q1: How do I know if my product supports HomeShield?

Please refer to This Link to see all the Supported models.

Q2: Why can’t I see the new Security+ and Advanced Parental Controls services on the Deco/Tether APP?

Please make sure your model is on the supported list, then confirm both the current firmware and Deco APP are up-to-date.

If you are still unable to see the new services, it is possible that you have subscribed to the older version of the HomeShield Pro service and your subscription has not yet expired.

Q3: How many parental profiles can I create?

Users could create up to 16 profiles and add a max of 32 clients to each profile.

Q4: How many clients can I have Device/Terminal Antivirus Software installed?

Up to 5 devices under one subscription.

Please let me know if there's anything else I can assist you with!

HomeShield features availability update
How do I block or manage APP traffic with HomeShield Advanced Parental Control on a TP-Link Router/Deco?
General Questions about HomeShield Pro Subscription Service
Why can’t I subscribe to the HomeShield Pro service service?

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.

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