TD-W9970 dropping internet connection regularly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

TD-W9970 dropping internet connection regularly

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TD-W9970 dropping internet connection regularly
TD-W9970 dropping internet connection regularly
2018-01-15 05:59:52
Model :

Hardware Version :

Firmware Version :

ISP :

I recently bought a TD-W9970 Modem/Router which my PC is hard wired to via ethernet cable and my smart TV connects to via wi-fi. I have noticed that the internet connection to the PC is lost quite often and this problem is most noticeable if leaving the PC untouched, but still powered on, for an hour or two. When I return to it and try to use the internet I get error messages and on checking the router I discover that the internet LED is not illuminated. Powering the router off and back on restores the LED and the internet connection is available again. I have double checked the settings at IP address 192.168.1.1 and all are fine. Anyone else had this problem or can provide an answer please?
  0      
  0      
#1
Options
3 Reply
Re:TD-W9970 dropping internet connection regularly
2018-01-15 18:21:10
If the Internet LED is off, can you open the 192.168.1.1?
  0  
  0  
#2
Options
Re:TD-W9970 dropping internet connection regularly
2018-01-16 23:10:19

alec_alec wrote

If the Internet LED is off, can you open the 192.168.1.1?


Sod's Law the problem has only shown up once since I posted, although I do get annoying timeout errors regularly which rectify themselves almost immediately (the Internet LED stays lit during these). If the internet LED goes out again I will try your suggestion, thanks.
  0  
  0  
#3
Options
Re:TD-W9970 dropping internet connection regularly
2018-01-21 10:08:26
The internet light went off this evening again and, while it was off, I was able to connect to 192.168.1.1. With that in mind, am I right in saying that the ethernet connection between the PC and modem is fine but the problem lies elsewhere?
  0  
  0  
#4
Options

Information

Helpful: 0

Views: 1354

Replies: 3

Related Articles