Archer C7 - OpenVPN not working

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Archer C7 - OpenVPN not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C7 - OpenVPN not working
Archer C7 - OpenVPN not working
2018-08-31 23:09:09 - last edited 2021-03-24 01:59:22
Model : Archer C7

Hardware Version :

Firmware Version : 1.0.7 Build 20180425 rel.62587(4555)

ISP :

(Archer C7 v4.0)


I have OpenVPN enabled but it's not working
Port 1194 can't be reached from outside. is there any additional steps to forward it?



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#1
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1 Accepted Solution
Re:Archer C7 - OpenVPN not working-Solution
2018-09-05 04:02:46 - last edited 2021-03-24 01:59:22
tp-link customer service replyed and helped me (suprisingly they were helpful and kind!)
i had my public ip under heavy nat - contacted my isp, they told me how to get a public ip, and now vpn works
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#3
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Re:Archer C7 - OpenVPN not working
2018-09-02 23:10:54
of course i've already followed the procedure as written here
https://www.tp-link.com/en/faq-1544.html

also, I've sent an email to tp-link customer service, but no answer yet
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Re:Archer C7 - OpenVPN not working-Solution
2018-09-05 04:02:46 - last edited 2021-03-24 01:59:22
tp-link customer service replyed and helped me (suprisingly they were helpful and kind!)
i had my public ip under heavy nat - contacted my isp, they told me how to get a public ip, and now vpn works
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#3
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Re:Archer C7 - OpenVPN not working
2018-09-15 06:31:38

epancini wrote

tp-link customer service replyed and helped me (suprisingly they were helpful and kind!)
i had my public ip under heavy nat - contacted my isp, they told me how to get a public ip, and now vpn works


I have an Archer AC 1200 v3 TP Link router and am using a Netgear LB 1120 LTE Modem with T-Mobile data plan. Can't get OpenVPN client to connect in, Can you share the advice they gave you on this thread so I can get mine working?
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Re:Archer C7 - OpenVPN not working
2018-09-16 00:25:54
basically you need to contact T-Mobile and ask them if you can have a public ip.
my isp gives ip under nat by default. if you ask them, they'll give you a public ip for free with no guarantees (they can rollback the decision at any time). Or you can pay and rent a static ip.
I totally ignore T-Mobile policies so I can't say how they behave.
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#5
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Re:Archer C7 - OpenVPN not working
2018-09-20 14:57:34
no I have not
I assume the router opens it automatically

(I don't a "Port Forwarding" page. There is "Virtual Servers" under the "NAT Forwarding" menu). Initially I've tried, cause I was suspecting that this was the issue, but I couldn't make it anyway since in the port page you can specify a network device in the router subnet, but not the router ip itselft)
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#7
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Re:Archer C7 - OpenVPN not working
2021-03-23 17:04:45

@epancini did you manage to resolve this issue?

I have the same problem too and I am curious if is there any solution, workaround.

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#8
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Re:Archer C7 - OpenVPN not working
2021-03-24 02:07:27

@szada92 

 

Hello, as you can see the OP's VPN issue was resolved in 2018, this is quite an old thread, it is suggested to open your own to start discussing.


Kindly check the below VPN setup instructions again to confirm all the settings on the C7 are correct:
OpenVPN  Setup: https://www.tp-link.com/support/faq/1544/

PPTP VPN Setup: https://www.tp-link.com/support/faq/1545/
BTW, please also provide us your network topology.


Then you can check the VPN Tunnel: login the web interface, and on the VPN Server -> VPN Connections, we can see the status of the VPN Server, confirm if there is a VPN connection enabled. If not, which means the VPN setup is not successful.

 

You can also refer to this article if the VPN still fails:

https://community.tp-link.com/en/home/stories/detail/311

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