Archer C7 5GHz SSID Not Showing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer C7 5GHz SSID Not Showing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C7 5GHz SSID Not Showing
Archer C7 5GHz SSID Not Showing
2018-12-25 14:40:21

Hi, just upgraded from WR-841ND to Archer C7, but I can't seem to detect the 5GHz network. The 2.4 shows up just fine, already enabled the radio, the LED for 5GHz is also on. What should I do?

  1      
  1      
#1
Options
7 Reply
Re:Archer C7 5GHz SSID Not Showing
2018-12-26 05:37:36

Hi there,

All of you device cannot detect the 5G signal? 

Please make sure if your device support 5G or not. Not all the device support 5G on the market.

If your device do support 5G, please try to change a Wi-Fi name for your 5G Wi-Fi, and fix the channel to channel 36 or 48.

 

Thanks

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options
Re:Re:Archer C7 5GHz SSID Not Showing
2018-12-27 06:53:52

The SSID is not detected by iPhone SE and iPhone 7 (both support 802.11ac), and they're tested right next to the antennas.

  0  
  0  
#3
Options
Re:Archer C7 5GHz SSID Not Showing
2018-12-28 13:54:22

try to change the low channel like the 40 .44 or the 48 band of 5Ghz since I had a similar problem with some apple devices that had a router in the 5Ghz band

  0  
  0  
#4
Options
Re:Archer C7 5GHz SSID Not Showing
2019-12-21 02:36:48

@meliakh i had the same problem, what should i do?

  0  
  0  
#5
Options
Re:Archer C7 5GHz SSID Not Showing
2019-12-23 09:16:43

@leoaspas 

 

Ensure that the wifi function is enabled, and try to change the wireless channel of it to verify whether it can be detected. 

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#10
Options
Re:Archer C7 5GHz SSID Not Showing
2020-01-19 13:04:38

@meliakh same problem on my side, it was working ok, transmitting 5G, now noticed it is not.

 

  0  
  0  
#11
Options
Re:Archer C7 5GHz SSID Not Showing
2020-01-20 05:54:08

@mb1971 

 

Hello, have you ever tried the troubleshooting methods mentioned above? 

 

Please ensure that your wireless devices support 5GHz. And you can use the wifi analyzer to get the wireless channel of the 5GHz detected by your cellphone or so and change the wireless channel of 5GHz on the web UI of Archer C7. 

 

May it help. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#12
Options

Information

Helpful: 1

Views: 7835

Replies: 7

Related Articles