My 5GHZ is not showing on my PC, what do i do?

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My 5GHZ is not showing on my PC, what do i do?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
My 5GHZ is not showing on my PC, what do i do?
My 5GHZ is not showing on my PC, what do i do?
2022-06-27 15:08:48 - last edited 2022-07-01 02:42:09
Model: RE450  
Hardware Version: V20
Firmware Version: Latest one ?

I'm a new RE450 Extender user, i have a problem with finding my 5GHZ network, it's mot showing on my wifi list at all, only the 2.4GHZ one. What do i need to do?

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#1
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1 Accepted Solution
Re:My 5GHZ is not showing on my PC, what do i do?-Solution
2022-06-29 01:52:35 - last edited 2022-07-01 02:42:09

 Hello  @Noctis6_ 

Thank you for the help from terziyski, here are some other tips if PC does not see 5Ghz of the range extender. 

  • Ensure PC could see other nearby 5Ghz Wi-Fi signals 
  • Try a different device. It is recommended to check if a mobile device like phone could see Range extender 5Ghz SSID.

If the phone could see RE's 5Ghz, most likely PC Wi-Fi adapter only supports 2.4Ghz, and a dual-band Wi-Fi network adapter is required to see 5Ghz wifi bands. 

If still the same, try a factory reset on the range extender 

Range extender should broadcast both 2.4Ghz & 5Ghz Wi-Fi band in default state after a factory reset

 

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Re:My 5GHZ is not showing on my PC, what do i do?
2022-06-28 08:12:28

  @Noctis6_ 

 

Use this guide to check if the RE450 is configured and positioned properly in the range of your main router.

Also you can use this guide to see how can you position the RE450 for optimal reception and performance.

If this was helpful click on the arrow pointing upward to make it blue. If this solves your issue, click the star to make it blue and mark the post as a "Recommended Solution".
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#2
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Re:My 5GHZ is not showing on my PC, what do i do?
2022-06-28 13:42:02

  @terziyski 

Hello, i checked everything, and i can still not see the 5GHZ option on my wifi list.

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#3
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Re:My 5GHZ is not showing on my PC, what do i do?-Solution
2022-06-29 01:52:35 - last edited 2022-07-01 02:42:09

 Hello  @Noctis6_ 

Thank you for the help from terziyski, here are some other tips if PC does not see 5Ghz of the range extender. 

  • Ensure PC could see other nearby 5Ghz Wi-Fi signals 
  • Try a different device. It is recommended to check if a mobile device like phone could see Range extender 5Ghz SSID.

If the phone could see RE's 5Ghz, most likely PC Wi-Fi adapter only supports 2.4Ghz, and a dual-band Wi-Fi network adapter is required to see 5Ghz wifi bands. 

If still the same, try a factory reset on the range extender 

Range extender should broadcast both 2.4Ghz & 5Ghz Wi-Fi band in default state after a factory reset

 

Recommended Solution
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#5
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Re:My 5GHZ is not showing on my PC, what do i do?
2022-06-29 06:07:45 - last edited 2022-06-30 16:09:25
Yes! My Iphone is able to detect the 5GHZ Wifi, i think my wifi adapter does not support 5GHZ. Question, what if i use an Ethernet cable? If i plug one in, will i automatically have 5GHZ wifi, or will i still need an better adapter to choose the 5GHZ option?
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#6
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Re:My 5GHZ is not showing on my PC, what do i do?
2022-06-29 06:17:12 - last edited 2022-06-30 16:10:43
Thank you for the help. I think it's just that my wifi adapter doesn't support 5GHZ, like Solla said.
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#7
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Re:My 5GHZ is not showing on my PC, what do i do?
2022-06-30 16:14:36

  Hello @Noctis6_ 

The 2.4Ghz wifi adapter seems to the cause.  You may take a look at dual-band wifi adapter that supports both 2.4Ghz& 5Ghz wifi network like tp-link dual-band Wi-Fi adapter here

Sometimes the adapter is plug and play as Windows computer itself can find an driver for the adapter, but usually you need to manually download and install the driver for the adapter. Hope this helps! 

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