Deco M5 not allowing me to view Qnap NASs

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Deco M5 not allowing me to view Qnap NASs

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Deco M5 not allowing me to view Qnap NASs
Deco M5 not allowing me to view Qnap NASs
2018-12-25 20:49:12

I have my virgin (ISP) box set as access point not router. Three Deco M5s set as router. I used to be able to intermittently see my 3 Nas via Windows.  Now I can see none. Get the 'you do not have permission' message and Windows diagnostics tell me there is no network. Anyone got ideas?

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Re:Deco M5 not allowing me to view Qnap NASs
2018-12-26 05:31:02

Hi There,

May I know the topology of the your network? Do you have a modem? 

what's the led status on the Deco?Is it red or green?

If you do not use deco and connect the Nas to your computer directly, can you visit it?

 

Have a good day.

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Re:Deco M5 not allowing me to view Qnap NASs
2018-12-26 09:06:48
Please make sure your Windows PC and the 3 Nas are on the same subnet. You can find out the IP address of the Nas, then try to ping Nas's IP address on the Windows PC for a check.
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Re:Deco M5 not allowing me to view Qnap NASs
2020-06-26 01:02:00

@TP-Link Deco I'm having the same issue.  Installed an M5 mesh and can no longer see or interact with the QNAP Nas.   I'm not a tech, but from what I can tell they are all on the same subnet.  Next steps?

 

 

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