Installed Deco P7 (3 hubs) - everything fine except Netflix
Installed Deco P7 (3 hubs) - everything fine except Netflix
Hi all,
We've installed the Deco P7 system in our home today, replacing two older routers. Everything works fine out of the box: Youtube, Twitch etc. But Netflix refuses to connect on phones, tablets and computers. We can't even open the Netflix website. Only when I set up a VPN connection can we get through. I have tried turning off the Anti-Virus options in the app to see if that somehow blocks it, but it doesn't help.
We've also experienced some drops in online games, but that seems unrelated. Can't find anything about the above online. Any tips or suggestions?
Regards,
m4v21
Edit: Changed a bunch of things, including switching to AP mode and turning off 5Ghz. Nothing helped. Put everything back the way it was and suddenly Netflix works. A mystery to me and quite annoying as I have no idea what originally caused this.
Edit2: As the Deco works with its own DHCP pool (and things like cameras, NAS etc were originally set to 192.168.1.xxx in our network) I tried changing it to AP mode again so I could use our base IP pool. Netflix stopped working on all devices immediately again and I for the life of me cannot make any sense of this. Changed the system back to Router mode again and we are back in business with Netflix. Ended up putting all our network devices in TP Link's IP pool now so everything at least works again.
If anybody can see any logic to the Netflix situation (again: both app and URL are blocked), then I would very much appreciate input. Completely unrelated probably but also annoying: my son is reporting significantly slower connections in his online games and more lag on his wired (!) connection. In the old situation he would be gaming around 20/25ms, but now it is close to 40ms with occassional spikes.
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Well, the ISP never did call me back but the problem has disappeared. To this day I have no idea what was going on. Thanks for all your helpt trying to figure this out. Guess we'll never know for sure :[
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Hi,
Thanks for your valued reply. Glad to hear that it works for now even though we do not know what happens yet.
While anyway it is working now, that is great. And you can take your time to test the performance.
Any updates, do not hesitate to come back to us.
Have a good day.
m4v21 wrote
Well, the ISP never did call me back but the problem has disappeared. To this day I have no idea what was going on. Thanks for all your helpt trying to figure this out. Guess we'll never know for sure :[
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