Home Network Community > All Threads > TL-WR940N, can not access to IP cameras
< All Threads

TL-WR940N, can not access to IP cameras

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
12

TL-WR940N, can not access to IP cameras

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
TL-WR940N, can not access to IP cameras
TL-WR940N, can not access to IP cameras
2019-03-08 19:47:35 - last edited 2019-03-09 17:02:56

Hi, I recently bought a TP-Link TL-W940N router and I can not access the IP cameras via WAN. The site and cameras have fixed IP's and within the local network they are accessible without problem. The local IP of the router is 192.168.1.1 and it's working mode as a standard wireless router.


Until a week ago I had a D-Link D300 router there that did not have these problems.
Now only the router is accessible via WAN but the cameras are not.
There are two cameras and I have configured the virtual servers with service ports 64000 and 64001, the internal port 80 for both cameras and the fixed IP addresses in 192.168.1.178 and 192.168.1.179. The protocol cell is in "all".


The remote management port is 8080 and the IP 255.255.255.255.


It strikes me that the DHCP option is dimmed out.


I checked the TP-Link support page but I did not find anything to help me. I hope some of you can help me.

  0      
 
  0      
 
#1
Options
12 Reply
Re:TL-WR940N, can not access to IP cameras
2019-03-09 16:39:25
Try using ports 81 and 82. Also use different port for each camera.
  0  
  0  
#2
Options
Re:Re:TL-WR940N, can not access to IP cameras
2019-03-09 17:02:25 - last edited 2019-03-09 17:02:56

Thanks ArcherC8, I followed your advices but the problem remain the same.

 

Tried with Firefox and Chrome with same result.  Chrome error says: connection refused.

 

  0  
  0  
#3
Options
Re:Re:Re:TL-WR940N, can not access to IP cameras
2019-03-10 16:54:49
Can you get to them by typing in your browser on a PC wired to the router the IP:port (192.168.1.178:81)
  0  
  0  
#4
Options
Re:Re:Re:Re:TL-WR940N, can not access to IP cameras
2019-03-11 00:45:16

I'll have to move myself to the location.  I'll do this week and will comment you the result.  Thanks for your help.

  0  
  0  
#5
Options
Re:TL-WR940N, can not access to IP cameras
2019-03-11 05:46:00

as the cameras have fixed IP, you need configure gateway192.168.1.1 to them as well, otherwise they could only be access on your local network, but not remote network

and the internal port shall be 80, for web service

  0  
  0  
#6
Options
Re:TL-WR940N, can not access to IP cameras
2019-03-11 06:05:58

Hello,

 

What is the current internet/WAN IP address of the 940N？ It should be a public IP address. 

 

Meanwhile, ensure that the configuration parameters to open the port for ths cameras are correct. including port number, port protocol.

 

Besides, after you setup the port forwarding/virtual server, you can test whether you can access the IP camera in local network with its LAN IP address + port number. 

 

Meanwhile, you can test with WAN/internet IP address + port number to do a test as well. 

 

What is more, it is suggested to disable firewall on the local computer before you test that.

 

Good luck for you.

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#7
Options
Re:Re:TL-WR940N, can not access to IP cameras
2019-03-11 18:51:06
If you can get to them via the IP:port (192.168.1.178:81), then the next step is to see if you can connect outside your network via the your ISP IP address:port. And when that works, you set up DDNS address to access your cameras.
  0  
  0  
#8
Options
Re:Re:Re:Re:TL-WR940N, can not access to IP cameras
2019-03-12 19:12:08

Hi ArcherC8 , I went to the location and tried to connect to IP cameras within the local network.  I used the url's 192.168.1.178:64000 and 192.168.1.179:64001 and I got access to both cameras. 

  0  
  0  
#9
Options
Re:Re:TL-WR940N, can not access to IP cameras
2019-03-12 19:14:06

Hi May, thanks for your support.  I've checked the camera's gateway values and they already are 192.168.1.1, as you asked.

  0  
  0  
#10
Options
Re:Re:Re:TL-WR940N, can not access to IP cameras
2019-03-13 18:13:09
Thanks ArcherC8, I have a fixed IP address so I'm wondering if your advice for setting up DDNS address applies. I apologize if it's a silly answer, I do not know about this stuff.
  0  
  0  
#11
Options
12

Information

Helpful: 0

Views: 3477

Replies: 12

Related Articles
TL-WR940N router not enable remote access
1380 1
TL-WR940N access problem
2413 0
Web access TL-WR940N
996 0
Tl-wr940n
1270 0
Tl-wr940n
435 0
Tl-wr940n
890 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.