Archer C6 v2.0 hangs on firmware update

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Archer C6 v2.0 hangs on firmware update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C6 v2.0 hangs on firmware update
Archer C6 v2.0 hangs on firmware update
2019-03-26 22:24:43
Model: Archer C6  
Hardware Version: V2
Firmware Version: 1.0.2 Build 20180810 rel.36826(4555)

Hi, i try to update my router, and is hanging by firmware screen. The browser is show hi`s sending the file to router (0 to 100%) that`s all.. no response from router as the progress bar should move :). I try to install ArcherC6v2_eu-up-ver1-1-0-P1[20190115-rel71848].bin

 

Thank you!

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#1
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5 Reply
Re:Archer C6 v2.0 hangs on firmware update
2019-03-27 03:49:32

Hi,

 

Please ensure that the router is powered up all the time, then try to refresh the firmware upgrading screen, and what is the current light status of the router? 

 

May it help. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Re:Archer C6 v2.0 hangs on firmware update
2019-03-27 13:24:00

Hi Kevin, and thanks for the answer. All lights are on, nothing happend.

 

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#3
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Re:Re:Re:Archer C6 v2.0 hangs on firmware update
2019-03-28 01:07:34

Hi,

 

Try to close this web page and re-open it. 

 

If it still get stuck at 0%, try to reboot the C6 and give it a shot. 

 

May it work, good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:Re:Re:Re:Archer C6 v2.0 hangs on firmware update
2019-03-28 08:29:42

No and no. Still not working. I have even reset (reboot was one of the first options) the router, and even with fresh unsaved config don`t let me do the firmware update.

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#5
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Re:Re:Re:Re:Re:Archer C6 v2.0 hangs on firmware update
2019-04-01 03:11:40

Hey are all leds on now? If so, there may have something wrong.

Try to reach out to their tech support to get suggestion, even warranty service. 

https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support

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#6
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