Kevin_Z wrote

@sheramil @IanC 

 

When the issue happened, please login to the web interface of VR1600v and take a full screenshot of the status page. 

 

Meanwhile, what is the bandwidth you paid for ISP, including download and upload speed. 

 

 

bandwidth is Australian National Broadband Fibre to the Curb, which is 42.6MB/s download, and i presume about 1/10 of that upload.

these screenshots are from an android pad; unfortunately, firefox on android doesn't allow scrolling within the modem's status pages - this is the best i could get.

this is the lan settings page.

Just an update.

For the last 2 weeks my system has been working well.

The nominal download speed is 50MBps.

The measured (at 6pm on a Tuesday):

download 47.4 MBps

Upload 18.1 MBps

ping time 9 mS

i have a desktop gadhet from the "8gadgetpack" collection called Network Monitor II that shows ext. IP, DNS, usage, etc. if i start my machine and it doesn't report a valid external IP, the modem hasn't noticed my computer and i have to restart.

when it didn't work, i tried pinging:

More on this problem.

Attached is a text file describing the ping and VR1600v webpage responses.

Basically ping shows loss of packets to 192.168.1.1 and other external addresses.

Some of the external addresses were not resolved from text to IP addresses.

The VR1600v webpage - basic initially showed no internet connection.

The Advanced webpage was only partially displayed..

Rebooting both the PC and VR1600v did not help.

The problem comes and goes on a relatively short time frame (10's  of minutes).

> It failed to ping google.com, and no internet access; 

>

> At that time, did it obtain valid IP address and gateway from the VR1600v? 

no.

> Can it ping the gateway of the Archer VR1600v instead? Which is 192.168.1.1 by default. 

> Note： Please show us a screenshot of it.