Ping and Traceroute only showing "The Router is ready."

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Ping and Traceroute only showing "The Router is ready."

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Ping and Traceroute only showing "The Router is ready."
Ping and Traceroute only showing "The Router is ready."
2019-04-21 13:04:35
Model: Archer C9  
Hardware Version: V5
Firmware Version: 1.2.4 Build 20190403

In Advanced -> Diagnostic Tool, I enter either a server name or an IP address and choose either ping or traceroute and the only thing that changes is the caption of the button from "Start" to "Stop"  Otherwise the output text is always "The Router is ready."

Any idea?

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#1
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3 Reply
Re:Ping and Traceroute only showing "The Router is ready."
2019-04-22 02:35:08

Hi,

 

There will be some information listed once you hit ping or traceroute, please wait a few seconds after you click start and check whether you can see it.

 

Meanwhile, if still the same, please show me the screenshot of the diagnostics page.

 

Good day. 

 

bradmoss wrote

In Advanced -> Diagnostic Tool, I enter either a server name or an IP address and choose either ping or traceroute and the only thing that changes is the caption of the button from "Start" to "Stop"  Otherwise the output text is always "The Router is ready."

Any idea?

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Re:Ping and Traceroute only showing "The Router is ready."
2019-04-22 11:04:29

ok, took like 2 minutes but it worked.

Strange thing is if I log into the router remotely, using an external IP from my phone it works fast.

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#3
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Re:Re:Re:Ping and Traceroute only showing "The Router is ready."
2019-04-22 12:27:18

That would be great, glad to hear that it worked finally. Congrats. 

 

Do not hesitate to contact us if need more help in the future.

 

Nice day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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