Archer C6 2.4G band stops working, disable then enable restores
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Recently purchased Archer C6 Router running the latest firmware. On 4 occasions the 2.4G WiFi band has stopped working, devices can connect to it but get no network access. Disabling and enabling the 2.4G band on the admin interface restores the connectivity, the 5G band is not affected, a device connected to it is used to reset the 2.4G band.
I used the chat support service to discuss the issue and the suggestion was to change from automatic to a fixed channel for the 2.4G band, this appeared to resolve the issue but it has happened again today, a phone which only works on 2.4G was showing the WIFI as access denied.
is there anything else I can do to resolve this issue.
StuartP
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@aTOMic1971 Thank you
- Copy Link
- Report Inappropriate Content
Hi,
I have tested for you:
Switching the 5g wireless width to 40mhz fix. Then i scanned my wireless and it shows 40mhz too.
All my clients connected to it with 300mbps, which is normal.
Have you got yours to work again ?
From which build have you upgraded?
- Copy Link
- Report Inappropriate Content
@aTOMic1971 Thank you very much. I will get it another try. Regards.
- Copy Link
- Report Inappropriate Content
1.3.5 - full day without crash.
- Copy Link
- Report Inappropriate Content
@aTOMic1971 I have tried deleting settings with the same result. And I have just seen this C7 user with the same problem of settings not respected:
https://community.tp-link.com/en/home/forum/topic/170160?replyId=465598
- Copy Link
- Report Inappropriate Content
1.3.5 for me totaly unusable.... 20% - lost packets.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@Kubas https://community.tp-link.com/en/home/forum/topic/217350 see post #4 and #11
@Solla-topee and @Kevin_Z pls help us this firmware https://static.tp-link.com/2020/202007/20200714/Archer%20C6(EU)_V2_200630.zip got problem with 5.ghz but 2.4ghz connection is good now. We need to rollback to 1.3.6 beta for now :(
- Copy Link
- Report Inappropriate Content
@alan5579 Nothing strange in my pings. 2,4GHz stopped crashing. Also 5GHz works like a charm. Update 1.3.5. seems to have fixed all issues at my Archer C6...
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 5
Views: 122190
Replies: 580
Voters 3
