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Issues adding IP4 addresses reservations

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Issues adding IP4 addresses reservations

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Issues adding IP4 addresses reservations
Issues adding IP4 addresses reservations
2019-08-03 17:52:48 - last edited 2019-08-05 08:08:41
Model: Archer VR400  
Hardware Version: V2
Firmware Version: 0.2.0 0.9.1 v0070.0 Build 170719 Rel.63031n

Hi all,

I purchased my router 2 nights ago and the night of settign up I set 9x static IP4 address reservations for some of my internal systems.  The next day I tried and when I click on the '+ Add' the area comes up askign for the MAC and IP I want to use, but then within seconds a grey area appears over it all which stops me from clicking on anythign inside it like the text boxes and buttons.  Below is a screen shot of what it looks like.  I have tried using Google Chrome, Internet Exporer, Firefox and even Edge, but they all do the same thing.

 

Does anybody know what is causing this and how I can fix it?  I still need to add 10+ more reservations like printers desperatly!

 

Thank you so much to those who respond.

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#1
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Re:Issues adding IP4 addresses reservations
2019-08-05 08:08:24 - last edited 2019-08-05 08:08:41

@AlanWooler 

 

We have not received such feedback yet; we have noted that and reminded our R&D team, they will work on it and find a solution.

 

As a workaround, you can setup static IP on your device itself; It is the same.

 

Best regards. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Re:Issues adding IP4 addresses reservations
2019-08-05 11:21:53

Hi @Kevin_Z

Thank you for letting them know.

 

Sadly some of the devices that I need to create static IPs for are IOT devices which don't have the internal option to set it to use a static IP.  I have found a workaround though which is ok for now.  I installed your mobile phone app and that allowed me to add static IPs in.  It is a little more time consuming as I am having to type on a screen keyboard the MAC and IP address, but it is not too bad.

 

Kind regards

Alan

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#3
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Re:Re:Re:Issues adding IP4 addresses reservations
2019-08-06 08:51:47

@AlanWooler 

 

Thanks for your reply; Glad to hear that you find a workaround; it will help a lot even though it will take more time to add the static IP. 

 

Besides, per I said, we are working on it now, any updates, we will let you know immediately. 

 

Good day. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:Re:Re:Re:Issues adding IP4 addresses reservations
2019-08-06 19:26:42

Thank you very much @Kevin_Z

 

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#5
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Re:Re:Re:Re:Re:Issues adding IP4 addresses reservations
2019-08-07 02:33:08

My pleasure, glad to help you.

 

Best regards. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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