TL-MR6400 disconnected many times per day
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.TL-MR6400 disconnected many times per day
Posts: 10
Helpful: 1
Solutions: 0
Stories: 0
Registered: 2019-08-10
2019-08-10 08:27:44 - last edited 2020-07-02 03:47:27
Posts: 10
Helpful: 1
Solutions: 0
Stories: 0
Registered: 2019-08-10
TL-MR6400 disconnected many times per day
2019-08-10 08:27:44 - last edited 2020-07-02 03:47:27
Tags:
Hi everybody,
My Internet left many times per day on my TL-MR6400 v4, just bought....
When the problem happened, all lights of the modem are on.
I saw many users have same problem with different models of 4G modem. I saw answers given by tp-link staff.
So I create a manual apn profile, set manual dns servers on dhcp menu (8.8.8.8 and 8.8.4.4), check 4G connection with my phone but the problem is persistent.
Nothing appears in the system log, all steps indicate "pass" in diagnostic menu...
So I need to reboot the modem and it works again. So please help
status during problem...
System log during problem
diagnostic during problem
profile
dns
#1
Options
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Thread Manage
Announcement Manage
156 Reply
Posts: 21605
Helpful: 5050
Solutions: 2546
Stories: 21
Registered: 2018-12-24
Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:TL-MR6400 disconnected many times per day
2019-08-16 09:53:05
Okay sure.
Any updates, please let us know.
Nice to Meet You in Our TP-Link Community.
Check Out the Latest Posts:
Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN
Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router
EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller.
Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul
If you found a post or response helpful, please click Helpful (arrow pointing upward icon).
If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#12
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 10
Helpful: 1
Solutions: 0
Stories: 0
Registered: 2019-08-10
Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:TL-MR6400 disconnected many times per day
2019-08-21 17:10:28
Some news since the firmware update.
Only 1 disconnection in 3 days ! I think that my provider unloads its 4G relay to release bandwidth.
So thanks you Kevin for your help
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#13
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 21605
Helpful: 5050
Solutions: 2546
Stories: 21
Registered: 2018-12-24
Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:TL-MR6400 disconnected many times per day
2019-08-22 07:50:28
You are very welcome, glad to hear that it works.
Any further problem, do not hesitate to contact us.
Good day.
Nice to Meet You in Our TP-Link Community.
Check Out the Latest Posts:
Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN
Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router
EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller.
Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul
If you found a post or response helpful, please click Helpful (arrow pointing upward icon).
If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#14
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 10
Helpful: 1
Solutions: 0
Stories: 0
Registered: 2019-08-10
Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:TL-MR6400 disconnected many times per day
2019-08-31 14:31:25
Since firmware upgrade, it's more stable !
Only 2 disconnections in 1 week 
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#15
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 21605
Helpful: 5050
Solutions: 2546
Stories: 21
Registered: 2018-12-24
Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:TL-MR6400 disconnected many times per day
2019-09-01 04:33:44
Wow, great news; it is more stable now.
Now you can enjoy the internet with the TP-Link device.
Good day.
Nice to Meet You in Our TP-Link Community.
Check Out the Latest Posts:
Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN
Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router
EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller.
Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul
If you found a post or response helpful, please click Helpful (arrow pointing upward icon).
If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#16
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 1
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2019-11-05
Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:TL-MR6400 disconnected many times per day
2019-11-05 09:37:39
Hi, i have the same problem. The router disconnect connection at least every 15/20 min. I have tried different SIM cards, PC and ARP binding option.
I have updated to the last firmware but nothing has appened.
Can you please send me the beta firmware for the V2 version?
I have updated to the last firmware but nothing has appened.
Can you please send me the beta firmware for the V2 version?
Model: TL-MR6400
Hardware Version: V2.1
Firmware Version: 1.0.19 Build 181219 Rel.59200n
Thanks a lot
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#17
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 21605
Helpful: 5050
Solutions: 2546
Stories: 21
Registered: 2018-12-24
Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:TL-MR6400 disconnected many times per day
2019-11-06 10:50:25
Hi, have you ever tried to create the network connection profile manually with the APN information?
Besides, there is no beta firmware for TL-MR6400 V2.
If it is still the same after you created the profile, you can contact the retailer or local tech support to verify whether the replacement is qualified.
Best regards.
Nice to Meet You in Our TP-Link Community.
Check Out the Latest Posts:
Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN
Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router
EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller.
Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul
If you found a post or response helpful, please click Helpful (arrow pointing upward icon).
If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#18
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 11
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2019-12-08
Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:TL-MR6400 disconnected many times per day
2019-12-08 09:24:44
Kevin i have also same problem like chim, i have also same version and hardware.
Please send me beta firmware so i can make my internet stable.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#19
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 21605
Helpful: 5050
Solutions: 2546
Stories: 21
Registered: 2018-12-24
Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:TL-MR6400 disconnected many times per day
2019-12-10 07:57:49
Has emailed you as mentioned on this thread. https://community.tp-link.com/en/home/forum/topic/179024
Nice to Meet You in Our TP-Link Community.
Check Out the Latest Posts:
Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN
Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router
EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller.
Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul
If you found a post or response helpful, please click Helpful (arrow pointing upward icon).
If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#20
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 2
Helpful: 0
Solutions: 0
Stories: 0
Registered: 2020-01-19
Re:TL-MR6400 disconnected many times per day
2020-01-20 01:54:48
I have a same problem.
Could you Email firmware to me ?
I bought this router in taiwan (Asia)
thanks a lot.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
#23
Options
- Copy Link
- Report Inappropriate Content
Thread Manage
Announcement Manage
Posts: 10
Helpful: 1
Solutions: 0
Stories: 0
Registered: 2019-08-10
2019-08-10 08:27:44 - last edited 2020-07-02 03:47:27
Posts: 10
Helpful: 1
Solutions: 0
Stories: 0
Registered: 2019-08-10
Information
Helpful: 1
Views: 50534
Replies: 156
Voters 1
Tags
Related Articles
mr-6400 4g disconnected
148
0
Report Inappropriate Content
Transfer Module
New message