Archer C7 AC1750 v5 firmware upgrade bug

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Archer C7 AC1750 v5 firmware upgrade bug

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer C7 AC1750 v5 firmware upgrade bug
Archer C7 AC1750 v5 firmware upgrade bug
2019-08-23 22:12:47 - last edited 2019-08-26 18:41:51
Model: Archer C7  
Hardware Version: V5
Firmware Version: 1.0.11 Build 20190726 rel57101(5553)

After the upgrade, this is the bug.  Option "undefined" selected and the page block.

 

 

 

Anyone have this bug?  There is no firmware file to download to match this version in the support database. 

  2      
  2      
#1
Options
7 Reply
Re:Archer C7 AC1750 v5 firmware upgrade bug
2019-08-30 08:56:29

@suburban 

 

We have not received such feedback yet, while we will do some troubleshooting first.

 

First, try  to clear the browser cache of the web browser and relogin.

 

Then try to open a New incognito window on Chrome and access the web UI.

 

Still the same, please show us a full screenshot of the web UI page.

 

Thanks in advance, and have a nice day.

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#3
Options
Re:Archer C7 AC1750 v5 firmware upgrade bug
2019-08-30 18:05:51

Look

 

https://community.tp-link.com/en/home/forum/topic/168148?page=1

  1  
  1  
#4
Options
Re:Re:Archer C7 AC1750 v5 firmware upgrade bug
2019-08-30 18:08:48

Hi, thanks for replay my question.  I found this bug using the spanish version ( the mexican spanish works fine ) of the router administrator web page, the engish and every other language version´s works fine.

 

Here both full screen shot´s.  First, the english version working, second, the spanish version, not working.

 

 

 

 

 

 

 

Look the "undefined" in place of "Wireless Schedule" menu option, and the page charging forever ( bloked ).

 

 

Sorry for my english, it´s not my first language.  

 

Thanks again for your answer.

  0  
  0  
#5
Options
Re:Re:Re:Archer C7 AC1750 v5 firmware upgrade bug
2019-08-30 18:15:41

Confirmed

 

Does not load some menus using the Spanish language.

 

 

  1  
  1  
#6
Options
Re:Re:Re:Re:Archer C7 AC1750 v5 firmware upgrade bug
2019-08-30 18:17:59

Take a look at this link and test the bugs I reported and confirm these bugs.

 

https://community.tp-link.com/en/home/forum/topic/168148?page=1

  1  
  1  
#7
Options
Re:Re:Re:Re:Re:Archer C7 AC1750 v5 firmware upgrade bug
2019-08-30 18:21:56
I see, and confirm the Smart Life Assistant menu option bug in every language except english,
  0  
  0  
#8
Options
Re:Re:Re:Re:Re:Re:Archer C7 AC1750 v5 firmware upgrade bug
2019-08-30 18:24:48

Reply on the other link.  Also verifies that the Cloud account after login is not shown when logging in to admin user.

  0  
  0  
#9
Options

Information

Helpful: 2

Views: 2375

Replies: 7

Related Articles