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C5400x Gigabit Speed Issue

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C5400x Gigabit Speed Issue

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C5400x Gigabit Speed Issue
C5400x Gigabit Speed Issue
2019-09-01 22:50:05 - last edited 2020-01-05 11:16:25
Model: Archer C5400X  
Hardware Version: V2
Firmware Version: 1.1.0 Build 20180904 rel.41828(5553)

Hey Guys!

I own a TP-Link Archer 5400x router which has been working well atleast until I actually looked at my download speeds and did a speed test.... So I have gigabyte internet and realised that I was only downloading at 300 - 400 Mbps and when I did a speed test I got the exact same result. When I reboot my router I instantly get over 1 Gbps download  and test speed but I don't understand why this is happening and how I can fix it so it doesn't happy every day. From what I can tell my speeds reduce again over a few hours until its locked again to around the 300-350 Mbps .

 

I have also tried plugging straight into my modem which fixes the issue so its for sure something to do with the router.... I was thinking maybe a QoS issue but I can't disable it...


Any suggestions?

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#1
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1 Accepted Solution
Re:C5400x Gigabit Speed Issue-Solution
2020-09-16 06:36:01 - last edited 2020-09-16 06:36:06

@Kainthes   @soulkids  @Chia  @ed_s  @StoteG 

 

Hello all, apologies for the super late reply.

 

It is suggested to update the Archer C5400X to the latest firmware released on the local website, which should fix this speed issue you reported.

 

While if it still persists and we want to try the beta first, here it is:

https://static.tp-link.com/2019/201912/20191206/ArcherC5400x-up-ver1-1-4-P1[20190629-rel24006]_sign_2019-06-29_18.47.02.zip

Note: There is guidance in the download folder and you may refer to it to update the firmware.

 

Do let the community know if the issue is fixed or not, thanks a lot~

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#100
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Re:C5400x Gigabit Speed Issue
2019-09-02 02:42:03 - last edited 2020-09-16 06:37:47

@Taserface 

 

Thanks for your requesting. For the current issue, we have released a beta firmware which you can install and verify whether it works.

 

You can contact us support@tp-link.com or leave a comment and tag me. Below is the instruction to update it.

https://www.tp-link.com/support/faq/2139/

 

Any updates, please let us know.

 

Have a nice day. 

 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:C5400x Gigabit Speed Issue
2019-10-14 15:35:21

@Kevin_Z 

Could you also send me the beta firmware, I'm experiencing the same issue?

TIA

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#3
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Re:C5400x Gigabit Speed Issue
2019-10-15 01:38:18

@Maciej 

 

Okay, done. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:C5400x Gigabit Speed Issue
2019-10-15 04:07:07

@Kevin_Z 

Thank you!

However, when I paste the link you sent me into my browser, I get redirected to a page with a message that "File does not exist".

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#5
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Re:C5400x Gigabit Speed Issue
2019-10-16 02:51:49

@Maciej 

 

Sorry for that, sent you another one, it should be available now. 

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:C5400x Gigabit Speed Issue
2019-10-16 05:54:33

@Kevin_Z 

Thank you!

This time the download was successful.

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#7
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Re:C5400x Gigabit Speed Issue
2019-10-16 06:45:01

@Maciej 

 

Okay, that would be great.

 

After you installed the firmware, you can take some time to test its performance. 

 

Any further problem, please let us know. 

 

Best regards. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#8
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Re:C5400x Gigabit Speed Issue
2019-10-19 02:05:35

I actually thought that the issue was resolved with the new firmware but it's still happening.... I was downloading a game on steam at 35Mbps and after a router reboot I am now at 99Mbps which is what it should be. Kinda dissapointed to be honest

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#9
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Re:C5400x Gigabit Speed Issue
2019-10-21 16:31:27

Hi @Kevin_Z ,

 

Could you please send me a link to the latest (beta) firmware?

 

Thanks,

 

tim

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#10
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Re:C5400x Gigabit Speed Issue
2019-10-22 05:34:20

@Tvdw 

 

Definitely sure. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#11
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