Data Storage and management

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Data Storage and management

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Data Storage and management
Data Storage and management
2019-09-24 18:45:03
Model: Deco M5  
Hardware Version: V2
Firmware Version:

Where is the data stored for the app?  Setup info and log data?

On the phone?

On the Deco devices?

In the cloud?

 

If I cannot connect to the internet can I still manage the Deco system?

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#1
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Re:Data Storage and management
2019-09-25 01:37:55

@dippy 

 

These info will be stored on the Deco itself.

 

You can view setup info on the Deco app, under advanced-more-IPV4 page; for wireless settings, you can go to wifi page. 

 

Meanwhile, you can access the web UI of the Deco to get the setup info.

 

For the system log, you can go to system-system log on the web UI.

 

May it help and have a good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Data Storage and management
2019-09-25 14:43:05
Why do I have to have a TP-Link ID to set up a deco system? 2. Log in or sign up with TP-Link ID Open the app. Use your TP-Link ID to log in. If you don’t have a TP-Link ID, tap SIGN UP. The Deco app will guide you through the rest. What data is being gathered when I login?
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#3
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Re:Data Storage and management
2019-09-26 11:43:54

@dippy 

 

The configuration settings are stored on the Deco itself, including the WAN configuration parameters, and some advanced features. 

 

While once you bound the Deco to the cloud account, some device info will be stored on cloud server, like the model number of your device, its MAC address; while they are secured and accessable by admin only, other users won't be able to access; And usually we use these information to help you customer to locate the issue and find a solution. 

 

May it help and have a good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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