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Deco M9 Offline devices whilst not Offline?

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Deco M9 Offline devices whilst not Offline?

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Deco M9 Offline devices whilst not Offline?
Deco M9 Offline devices whilst not Offline?
2019-10-17 08:56:53
Model: Deco M9 Plus  
Hardware Version:
Firmware Version: 1.2.8

I Noticed that in the Devices List, some devices appear as 'Off Line' whilst they are actully online. Refreshing the list does not resolve this. 

This is rather anoying, as I would like to make DHCP address reservations for those devices, but this is not possible with items from the 'Offline Devices' list..

 

Any tips are welcome. 

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#1
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3 Reply
Re:Deco M9 Offline devices whilst not Offline?
2019-10-18 01:20:29

@Martin010 

 

Try to reboot the Deco app and restart the "offline" device and then re-open the Deco app to verify whether it shows online.

 

Still the same, you can delete it from the offline devices list. Note: Click the offline devices-specific client-settings- options to select delete. 

 

May it help and have a nice day. 

 

 

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Re:Deco M9 Offline devices whilst not Offline?
2020-02-05 15:00:00

@Kevin_Z  I have the same problem. I deleted one of the devices and now I can see no way to have it listed back in Deco. It doesn't show up any more, while it is still online and accessible from other machines over the network.

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#3
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Re:Deco M9 Offline devices whilst not Offline?
2020-02-05 15:15:48
I believe the problem may have to do with devices being allocated a static IP address. But I'm amused because when run in AP mode, the Deco has no business with IP Allocation, DHCP or Static, whatsoever.
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