Internet with high ping

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Internet with high ping

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Internet with high ping
Internet with high ping
2019-10-18 12:07:30
Model: TL-WR840N  
Hardware Version: V6
Firmware Version: 0.9.1 3.16 v004c.0 Build 171225 Rel.78450n

When I'm playing mobile games like PUBG Mobile, Arena o Valor and CoD Mobile, some times my ping get high, and when I'm using internet in others apps, some times the internet drops, but in PC the internet is normal

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#1
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9 Reply
Re:Internet with high ping
2019-10-18 18:53:18
Need to isolate the issue a bit. Is it on the wired connection or on WIFI and if WIFI, is it 2.4 or GHz band?
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#2
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Re:Internet with high ping
2019-10-21 03:33:59

@HebertCleiton 

 

How do you connect these devices to the TL-WR840N? By wired cable or wireless? 

 

With the high ping issue happened, please ping the gateway of the TL-WR840N, which is 192.168.0.1 by default; and try to ping the game you play.

Note: Please show us the ping results. 

 

In the meantime, what about the common network activities? Like web browsing? 

 

Try to enable UPnP under Forwarding-UPnP page. 

 

And you can change the DNS to 8.8.8.8/8.8.4.4. 

 

Best regards. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#3
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Re:Internet with high ping
2019-10-21 13:02:03

@Kevin_Z The problem is between my phone and router, in PC the internet is OK, but in my phone is not OK, it's like my phone turn off my wifi, but he's still connected, because when this happens, I can't even enter in setting of the router (Sorry if my English is bad)

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#4
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Re:Internet with high ping
2019-10-22 08:54:17

@HebertCleiton 

 

Do you mean your phone is still connected to the TP-link wifi but no internet access? 

 

Try to forget the network and reconnect your phone to the TP-Link wifi.

 

And you can change the wireless settings to optimize its performance and you can reserve an IP for your phone on the web UI of the router. 

 

Besides, upgrade the OS version of your phone to the latest one. 

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#5
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Re:Internet with high ping
2020-06-25 09:46:01

@Kevin_Z 

I tried what all you've mentioned but still my ping is high in pubg mobile and cod

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#6
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Re:Internet with high ping
2020-09-06 15:53:28

@HebertCleiton Having same issue while playing pubg mobile, cod mobile, ping is terrible. Otherwise having a good connection. Can anyone help me?

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#7
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Re:Internet with high ping
2020-09-06 15:54:33
Model number TL-WR845N v-4.
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#8
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Re:Internet with high ping
2020-09-09 17:35:19

@Nirnay 

 

Hi, I have the exact same model TP-Link TL-WR845N N300 Wifi Router, getting high ping rate on wifi, up until the point of timeout.

 

Firmware Version:0.9.1 3.16 v0001.0 Build 180319 Rel.67391n

Hardware Version:TL-WR845N v4 00000004

 

Wireless Devices Connected: 5

 

4 of the 5 devices are streaming youtube at 240p/360p  

 

Default IP on device being used 192.168.0.1 

Dhcp enabled as is from default config

 

Changes made from their defaults:

---------------------------------------------

Channel is set from auto to channel 2

Channel width set from auto to 40mhz

---------------------------------------------

rest of the router's config as is by default.

 

Please see ping below

 

Reply from 192.168.0.1: bytes=32 time=106ms TTL=64
Reply from 192.168.0.1: bytes=32 time=258ms TTL=64
Reply from 192.168.0.1: bytes=32 time=38ms TTL=64
Request timed out.
Request timed out.
Reply from 192.168.0.1: bytes=32 time=916ms TTL=64
Reply from 192.168.0.1: bytes=32 time=96ms TTL=64
Reply from 192.168.0.1: bytes=32 time=958ms TTL=64
Reply from 192.168.0.1: bytes=32 time=28ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1238ms TTL=64
Reply from 192.168.0.1: bytes=32 time=459ms TTL=64
Reply from 192.168.0.1: bytes=32 time=121ms TTL=64
Reply from 192.168.0.1: bytes=32 time=223ms TTL=64
Reply from 192.168.0.1: bytes=32 time=2031ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1949ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1845ms TTL=64
Reply from 192.168.0.1: bytes=32 time=1026ms TTL=64
Reply from 192.168.0.1: bytes=32 time=291ms TTL=64
Reply from 192.168.0.1: bytes=32 time=456ms TTL=64
 

 

Any advice to increase perfomance of the router would be greatly appreciated

Thank you

Regards

Terence Oort

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#9
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Re:Internet with high ping
2020-09-21 05:19:59

@HebertCleiton  same with me anyone help me to fix this model- WR840N

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#10
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