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tpPLC utility app iOS username password incorrect

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tpPLC utility app iOS username password incorrect

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tpPLC utility app iOS username password incorrect
tpPLC utility app iOS username password incorrect
2019-11-10 22:14:39
Model: TL-WPA4220 KIT  
Hardware Version:
Firmware Version:

Powerline adapter TL-WPA4220-KIT successfully installed

I've downloaded tpPLC utility app on iPhone and tried to login using the default username and password but it says they are incorrect.

There isn't an option for forgetting password.

i registered on to-link.com and tried those login details but still incorrect.

 

any ideas please?

Thanks

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#1
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3 Reply
Re:tpPLC utility app iOS username password incorrect
2019-11-11 07:56:14

@Claireiom_82 

 

The default login username and password should be admin, you can enter it to give it a go.

 

If still does not work, try to hard reset the TL-WPA4220 and relogin with admin.

 

Otherwise, please show us a screenshot of the login page where you get stuck. 

 

Good day. 

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#2
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Re:tpPLC utility app iOS username password incorrect
2019-11-11 10:08:55

@Kevin_Z 

hi, admin admin doesn't work.

how do I do i hard reset? Will I have to set it all up again? Thanks

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#3
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Re:tpPLC utility app iOS username password incorrect
2019-11-12 01:33:23

@Claireiom_82 

 

There is a reset button/hole on the TL-WPA4220. With it powered on, hold the reset button/hole for 10s to reset it and then try to login with admin/admin.

 

Still the same, please show us a picture of the login page.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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