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Cannot connect to TL-WA850RE Wi-Fi network

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Cannot connect to TL-WA850RE Wi-Fi network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot connect to TL-WA850RE Wi-Fi network
Cannot connect to TL-WA850RE Wi-Fi network
2019-12-05 19:20:11
Model: TL-WA850RE  
Hardware Version: V2
Firmware Version: Latest

Hi,

 

For some reason, my TL-WA850RE V2 had been working fine for months, until recently, after a couple of hours of it no longer allows me to connect to the network. Every time I try, I get this (my TP-Link Extender's network name is "PICTOR"):

 

The same happens with my phone. When I try to connect, I get "Incorrect password for 'PICTOR'" even though the password is correct. The only way to fix it is to unplug and plug the router back in (i.e. restart), but after a few minutes/hours, it happens again. Has anyone experienced this? How can I fix this?

 

Thanks in advance.

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#1
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3 Reply
Re:Cannot connect to TL-WA850RE Wi-Fi network
2019-12-06 07:30:06

@Coto 

 

Have you ever tried to forget the network and reconnect  to the extender's wifi? 

 

Do you have the same issue when trying to connect to the router's wifi? 

 

When you failed to connect to the extender, can you get internet from it by wired cable?

 

Please ensure that the firmware is up to date. 

 

And you can hard reset and reconfigure it to give it a shot. 

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Cannot connect to TL-WA850RE Wi-Fi network
2019-12-07 15:12:11

 

@Kevin_Z 


> Have you ever tried to forget the network and reconnect  to the extender's wifi? 


Yes, didn't work.

 

> Do you have the same issue when trying to connect to the router's wifi? 

 

No, the router WiFi is connecting fine directly.

 

> When you failed to connect to the extender, can you get internet from it by wired cable?

 

There is no Ethernet port on my TL-WA850RE.

 

> Please ensure that the firmware is up to date. 


It is up to date.

 

> And you can hard reset and reconfigure it to give it a shot. 


I have done that and the problem still persists every now and then.

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#3
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Re:Cannot connect to TL-WA850RE Wi-Fi network
2019-12-09 09:49:46

@Coto 

 

Thanks for your reply. 

 

There should be an ethernet port on the TL-WA850RE. It is located on the bottom. If not, please double check the model number. 

 

Besides, what is the model number of your phone and its OS version? Try to update it to the latest version. 

 

Can you connect to the extender's wifi with other wireless devices? 

 

Meanwhile, when and where did you buy this extender? 

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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