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Not possible to save lamps from second hue hub

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Not possible to save lamps from second hue hub

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Not possible to save lamps from second hue hub
Not possible to save lamps from second hue hub
2019-12-06 13:52:15
Model: Deco M9 Plus  
Hardware Version:
Firmware Version:

I have a problem with saving 32 new lamps from hue

 

Situation:

I have 2 hubs from hue

- 1 with 24 lamps (is saved by deco app)

- 1 with 32 lamps (is not saved by deco app)

 

After clicking done (32 lamps assigned) I get the popup 'Saving not possible'

 

Solution? Others simular problems?

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1 Reply
Re:Not possible to save lamps from second hue hub
2019-12-09 11:43:26

@NL-BREDA 

 

Please show us a screenshot of the error message. 

 

And what is the current Deco app version? Try to reboot the Deco app or the smart phone to give it a go. 

 

Good day. 

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Replies: 1

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