Av600 lost wifi and wired internet

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Av600 lost wifi and wired internet

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Av600 lost wifi and wired internet
Av600 lost wifi and wired internet
2019-12-26 14:36:39 - last edited 2020-01-03 09:27:32

Hi

 

We have had two AV600 working a treat in the house.  Earlier today they both lost wifi and hardwired connections.  I have restarted the router,  re-paired but to no avail.  It seems to have failed after we connected a Nintendo Switch to one of the AV600.

 

Any idea?

 

Thanks

 

Mark

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1 Accepted Solution
Re:Av600 lost wifi and wired internet -Solution
2020-01-02 07:38:57 - last edited 2020-01-03 09:27:32

@Kevin_Z 

 

Hi, yes all working since I swapped the ethernet cable. 

 

Thanks

 

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Re:Av600 lost wifi and wired internet
2019-12-26 14:43:37

I'd just like to add my phone states

 

"Ready to connect when network improves"

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Re:Av600 lost wifi and wired internet
2019-12-27 03:28:50

@Maths15 

 

Hello Mark, what is the current led status of the AV600? Please confirm its model number as well, it starts with TL-WPAXX. 

 

Please unplug the main adapter from the router, and connect your computer to the same LAN port to test whether you can get internet directly. 

 

You can change another ethernet cable and try to re-pair them via tpPLC utility. 

https://www.tp-link.com/support/faq/1615/

 

May it help. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Av600 lost wifi and wired internet
2020-01-01 10:04:18

@Kevin_Z 

 

Thanks for the suggested, it was a kinked ethernet cable.  Swapped out and all ok.  Sometimes it's the simply things🤣

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Re:Av600 lost wifi and wired internet
2020-01-02 01:23:49

@Maths15 

 

Hello, so does it work properly now after you swapped them out?

 

If not, please provide the information and corresponding results of troubleshooting methods mentioned above.

 

Thanks a lot. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Av600 lost wifi and wired internet -Solution
2020-01-02 07:38:57 - last edited 2020-01-03 09:27:32

@Kevin_Z 

 

Hi, yes all working since I swapped the ethernet cable. 

 

Thanks

 

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#6
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Re:Av600 lost wifi and wired internet
2020-01-03 09:27:27

@Maths15 

 

Thanks for your updates. glad to hear that you figured it out finally.

 

Now you can enjoy the network with the AV600.

 

If need more help, be free to let me know.

 

Good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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