Home Network Community > All Threads > Av600 no internet
< All Threads

Av600 no internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Av600 no internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Av600 no internet
Av600 no internet
2021-07-14 20:18:50
Model: TL-WPA4220  
Hardware Version: V4
Firmware Version:

Hi,

 

I've been using two Powerline extenders for 9 months with no problems. I haven't changed anything at all but they both suddenly stopped working. I've spent hours and hours trying to solve the problem.

At first the powerline button wasn't lit on either the extender or the adapter. I reset the extended and now the power, powerline and WiFi buttons are on but there's still not internet.

Please help!

  1      
 
  1      
 
#1
Options
1 Reply
Re:Av600 no internet
2021-07-15 07:48:33

@Helenl 

If House Leds are ON on power line units , you could try some suggestions here:
1> change a different Ethernet cable between Main router and main power line adapter
2> try a different LAN port on main router. 

If still the same problem,please connect a computer to router by Ethernet cable ( same cable that main powerline adapter is using) and check do you have any Internet? Please send us a photo of the IP address on PC when wired to router. 

How many Leds are ON  on the main adapter and powerline extender? 
If connected to AV600  by WiFi or by wire, what is the IP address & Gateway on your computer? https://www.tp-link.com/support/faq/838/

Thank you. 

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
  0  
  0  
#2
Options

Information

Helpful: 1

Views: 9413

Replies: 1

Related Articles
AV600 no internet
580 0
AV600 not giving internet
598 0
AV600 no internet connection
1342 0
AV600 not working
158 0
Can't access the internet on AV600 powerline WiFi extenders after connecting to adapter.
121 0
av600 2nd extender not connecting to internet
219 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.