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One access point is stuck with old firmware

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One access point is stuck with old firmware

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
One access point is stuck with old firmware
One access point is stuck with old firmware
2020-01-13 20:31:33
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.2.10

My other Deco M9 Plus access points have firmware version 1.3.0 build 20190821 rel 54023. I have one access point that is stuck with firmware version 1.2.10 build 20190809 rel 54285, and that router cannot find new firmware when queried with the mobile app. I have tried to do manual update, but cannot figure out how to do that for Deco M9 Plus. 

 

Please advice. 

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Re:One access point is stuck with old firmware
2020-01-13 22:14:34

Follow!

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Re:One access point is stuck with old firmware
2020-01-15 02:10:18

@Matias_1976 

 

Hello, the hardware version of the two Deco M9 plus should be different; 1.3.0 is V1, while 1.2.10 is V2; Both are the latest firmware already. 

 

May it help. 

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