Home Network Community > All Threads > Deco - could not connect to this deco network
< All Threads

Deco - could not connect to this deco network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco - could not connect to this deco network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco - could not connect to this deco network
Deco - could not connect to this deco network
2020-01-15 21:00:54
Model: Deco M5  
Hardware Version:
Firmware Version:

Hi all - I've had my wifi network with 3 x M5 deco units set up for a few months and everything was working perfectly. I woke up this morning and for some reason it's stopped working. 
My internet connection is fine (router lights are all green) but the deco units are not projecting the internet signal around my house. In addition my phone is having trouble connecting to the deco that is acting as my modem. The light on it is red/pink. I can connect and look at the settings intermittently and then the cannot connect error comes up again. 
Do I have to reset the whole thing?
Any advice would be appreciated. 
:)

RN

  0      
 
  0      
 
#1
Options
1 Reply
Re:Deco - could not connect to this deco network
2020-01-16 01:57:12

@RainNinja 

 

Hello, please help us to confirm the information below so that we can give you a specific answer. 

1. What is the current network diagram? Does Deco work in regular router mode or access point mode?

 

2. With main Deco connected to the modem only and other slave Decos unplugged, please connect your computer to the main Deco directly and test whether you can access internet. 

 

3. In the meantime, connect your PC to the modem, bypass the main Deco and test whether the internet source works well. 

 

4. You can reboot the whole system to give it a shot, including the modem and all Deco units. 

 

5. Or you can swap the locations of Deco units; if the Deco works in router mode, you can switch the slave Deco to main Deco. https://www.tp-link.com/support/faq/2400/

 

May it help. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 1297

Replies: 1

Related Articles
Deco M9 Plus could not connect to Hue bridge
1817 0
Could able to connect
140 0
Deco M9 Plus could not connect to Hue bridge
300 0
deco m9 plus could not connect in cloud server
454 0
Deco M5 is not working properly and could not detect devices access
518 2
Sanity Check - Could a Malfunctioning Deco Cause a Router to Drop Internet Connection?
366 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.