Home

Forums

Stories

Knowledge Base

Home Network Community > All Threads > Deco m4 and Virgin media hub 3.0 Help!!

< All Threads

Deco m4 and Virgin media hub 3.0 Help!!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco m4 and Virgin media hub 3.0 Help!!

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Mattp9t2

2020-01-27 20:10:12

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-01-27

Deco m4 and Virgin media hub 3.0 Help!!

2020-01-27 20:10:12

Model: Deco M4

Hardware Version:

Firmware Version:

Hi, hoping someone can help, i have purchased a Deco m4 set. I have done the initial set up to my Virgin Media Hub 3.0. However as soon as i turn the hub into modem mode it stops giving any internet comnection via the ethernet cable. I have only the one cable connected to the main node. Please help before i send it all back!

Thanks in advance,

Matt

1 Reply

Kevin_Z

2020-02-01 08:27:49

Posts: 21545

Helpful: 5005

Solutions: 2536

Stories: 21

Registered: 2018-12-24

Re:Deco m4 and Virgin media hub 3.0 Help!!

2020-02-01 08:27:49

@Mattp9t2

Hello, after you switched the Virgin Media hub to modem mode only, you need change the internet connection type of Deco M4 also.

You can login to the Deco app and go to More-Advance-IPV4 page to change it and configure it with the iinternet parameters given by ISP to make it work.

May it help.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

Mattp9t2

2020-01-27 20:10:12

Posts: 1

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2020-01-27

Information

Helpful: 0

Replies: 1

Deco m4 and Virgin media hub 3.0 Help!!

Deco m4 and Virgin media hub 3.0 Help!!

Information

Voters 0

Tags