Why I cannot connect any vStarcam ip camera to the Deco?

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Why I cannot connect any vStarcam ip camera to the Deco?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Why I cannot connect any vStarcam ip camera to the Deco?
Why I cannot connect any vStarcam ip camera to the Deco?
2020-01-28 09:42:35 - last edited 2020-01-28 16:29:50
Model: Deco M5  
Hardware Version: V1
Firmware Version: 1.9.18

I have tried to wifi connect to Deco M5 many times. I have tried turn off 5G, but never have luck. It can be connected only when I connect it via guest mode with no password.

 

Any advise please.

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Re:Why I cannot connect any vStarcam ip camera to the Deco?
2020-02-01 08:11:50

@Salad 

 

hello, try to disable fast roaming and reconnect the camera to the Deco's wifi network.

 

Meanwhile, you can setup application QoS as standard and clear all the high priority rules to give it a go.

 

If still the same, try to connect the main Deco to the modem only and verify whether you can connect the camera to the wifi.

 

May it help.

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Re:Why I cannot connect any vStarcam ip camera to the Deco?
2020-02-03 05:05:35

@Kevin_Z Thank you for your advice. Let me try it and I will update the progress.

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