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TL-MR6400 internet not runing on Samsung TV and tablet

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TL-MR6400 internet not runing on Samsung TV and tablet

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TL-MR6400 internet not runing on Samsung TV and tablet
TL-MR6400 internet not runing on Samsung TV and tablet
2020-02-09 19:28:12 - last edited 2020-02-10 07:16:07
Model: TL-MR6400  
Hardware Version: V4
Firmware Version: 1.10.0 0.9.1 v0001.0 Build 190521 Rel.38696n

Hi, i used TL-MR6400 with Virgin Mobile (Poland) SIM card. On my Samnsug tablet and TV intenret runing only on web browser, If i wnat to use Netflix or Youtube they can't connect to server. What sesting i should use on router to run thos service on TV and tablet? 

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Re:TL-MR6400 internet not runing on Samsung TV and tablet
2020-02-10 07:15:32 - last edited 2020-02-10 07:16:07
Hello, what about other devices? Can they access the Netflix or youtube? With your Samsung tablet connected to the MR6400, try to ping Netflix and Youtube and show me the results. You can login to the web UI and change the DNS under advanced-network-LAN settings-DHCP server page. Besides, what is the OS version of the Samsung device? You can contact their tech support to get some help. Good day.
Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:TL-MR6400 internet not runing on Samsung TV and tablet
2020-02-10 17:46:39

@Kevin_Z On other device evrthing working perfectly. I have problem only wiht Samnsung devices. I use up to day soft version on smansung devices. This is my ping form tablet: 

:/ $ ping google.com

PING google.com (216.58.215.78) 56(84) bytes of data.

^C

--- google.com ping statistics ---

199 packets transmitted, 0 received, 100% packet loss, time 198173ms

 

1|gt510lte:/ $ ping youtube.com

PING youtube.com (216.58.215.78) 56(84) bytes of data.

^C

--- youtube.com ping statistics ---

115 packets transmitted, 0 received, 100% packet loss, time 114058ms

 

1|gt510lte:/ $ ping netflix.com

PING netflix.com (52.212.172.106) 56(84) bytes of data.

^C

--- netflix.com ping statistics ---

395 packets transmitted, 0 received, 100% packet loss, time 394354ms

 

And my DHCP sesting:

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#3
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Re:TL-MR6400 internet not runing on Samsung TV and tablet
2020-02-13 09:30:37

@Dkrakowski 

 

Thanks for your reply.

 

You cannot ping these websites, like you cannot access these websites on your samsung device.

 

Please change the primary DNS to 8.8.8.8 and secondary DNS to 8.8.4.4;

 

If it still the same, it is suggested to contact the tech support of Samsung to get some help and tell us the model number of samsung device and OS version.

 

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:TL-MR6400 internet not runing on Samsung TV and tablet
2020-03-05 06:24:58

@Dkrakowski  They access the Netflix, Amazon Prime and youtube. If you have any issue with your mobile, tablet or pc, you should visit our center. Visit my website for more info.

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