Internet Connection low

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Internet Connection low

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Internet Connection low
Internet Connection low
2020-03-10 08:33:59
Model: Archer C6  
Hardware Version: V2
Firmware Version: 1.2.1 Build 20200110 rel.60119

Hello everyone, I have the following problem:
My 1000 mbit connection only reaches 400 mbit via the Archer, although the responsible modem from Vodafone is running in bridge mode.
If I connect my PC directly to the modem, I get 800 mbit.
How can that be?

I thank you

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#1
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3 Reply
Re:Internet Connection low
2020-03-11 03:02:10

@Scofield 

 

With computer connected to the Archer C6, please check the wired/wireless speed you can get from it, and show us the results respectively. 

 

In the meantime, please click here to get the wired/wireless negotiation speed. 

Note: Steps for wired negotiation speed are the same, except that you need click ethernet connection. 

 

Besides, please ensure that the firmware is up to date. 

 

You can reboot the router or customize the wireless settings to give it a go. 

 

Good day. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:Internet Connection low
2020-03-11 18:23:27

@Kevin_Z 

 

firmware is up 2 date. speed results: 1,0 Gbit/s

Router was resetet, still the same.

 

Thank you!

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#3
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Re:Internet Connection low
2020-03-12 06:19:57

@Scofield 

 

Thanks for your information.

 

As for the speed issue, we would like to follow up your case via email.

 

If it is okay for you, please check your inbox and get in touch with our engineer.

 

Good day. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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