tpMiFi could not read new SMS

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tpMiFi could not read new SMS

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
tpMiFi could not read new SMS
tpMiFi could not read new SMS
2020-03-23 09:13:26
Model: M7200  
Hardware Version: V2
Firmware Version: 2.0.3 Build 190802 Rel.1003n

1. There are new SMS in the inbox but when I opened, it showed "Failed" popup on the top of the screen (iOS) and when i opened by Chrome on Windows, it redirected to the login page.

2. I also cannot use the USSD feature and it failed.

 

both of the problem used to worked before

 

please help!

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#1
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6 Reply
Re:tpMiFi could not read new SMS
2020-03-26 08:17:54

@Korkiat 

 

Hello, may I know did you use the web UI of the tpMiFi app to check the SMS inbox? 

 

Have you ever tried to change another SIM card to give it a go? You can also hard reset the router and then verify whether you can read the inbox. 

 

Good day. 

 

 

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#2
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Re:tpMiFi could not read new SMS
2020-03-27 01:09:35

@Kevin_Z Thank you for your reply.

 

I used on both Web UI and tpMiFi app to check the SMS

and I did not try another SIM yet.

by the way, I did the hard reset already, it was the same.

 

Let me try another SIM and I will let you know.

 

Thank you again.

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#3
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Re:tpMiFi could not read new SMS
2020-04-01 03:13:40

@Kevin_Z I tried the new SIM, I still cannot read SMS.

I tried reset all settings (again), it is still not working.

 

another solution?

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#4
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Re:tpMiFi could not read new SMS
2020-04-01 05:10:40

@Korkiat @Kevin_Z 

I just received a brand new M7450 today and have experienced the same issue - I've tried multiple devices (iphone, ipad, pc) via both the app and the web browser and I get the same errors described above.  There is obviously some issue here? Any support would be greatly appreciated.

 

Michael

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#5
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Re:tpMiFi could not read new SMS
2020-04-10 10:44:18

@Korkiat @Kevin_Z  I am experiencing the same issue, it used to work just fine. Have tried upgrading firmware but the device is up to date. Any help please?

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#6
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Re:tpMiFi could not read new SMS
2020-07-13 07:22:22

I know some behavior to get this problem.

 

some SMSs were sent from operator which contains some character which tp-link cannot read it (i guess).

 

scenario 1.

let assume the first load inbox list is 3 items

1. SMS3

2. SMS2

3. SMS1 <-- failed SMS

 

from the above scenario, you will get the "Failed" when you tap the "inbox" and you cannot read any SMSs

 

scenario 2

from the scenario 1, when there is a new SMS coming to this app

1. SMS4

2. SMS3

3. SMS2

next page

1. SMS1 <-- failed SMS

 

from the above scenario, you can get into the first page of SMS list and you can read the SMS from SMS2-4. once you reload for more SMS for SMS1, it failed anyway.

 

  

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#7
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