tpMiFi could not read new SMS
1. There are new SMS in the inbox but when I opened, it showed "Failed" popup on the top of the screen (iOS) and when i opened by Chrome on Windows, it redirected to the login page.
2. I also cannot use the USSD feature and it failed.
both of the problem used to worked before
please help!
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Hello, may I know did you use the web UI of the tpMiFi app to check the SMS inbox?
Have you ever tried to change another SIM card to give it a go? You can also hard reset the router and then verify whether you can read the inbox.
Good day.
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@Kevin_Z Thank you for your reply.
I used on both Web UI and tpMiFi app to check the SMS
and I did not try another SIM yet.
by the way, I did the hard reset already, it was the same.
Let me try another SIM and I will let you know.
Thank you again.
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@Kevin_Z I tried the new SIM, I still cannot read SMS.
I tried reset all settings (again), it is still not working.
another solution?
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I just received a brand new M7450 today and have experienced the same issue - I've tried multiple devices (iphone, ipad, pc) via both the app and the web browser and I get the same errors described above. There is obviously some issue here? Any support would be greatly appreciated.
Michael
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I know some behavior to get this problem.
some SMSs were sent from operator which contains some character which tp-link cannot read it (i guess).
scenario 1.
let assume the first load inbox list is 3 items
1. SMS3
2. SMS2
3. SMS1 <-- failed SMS
from the above scenario, you will get the "Failed" when you tap the "inbox" and you cannot read any SMSs
scenario 2
from the scenario 1, when there is a new SMS coming to this app
1. SMS4
2. SMS3
3. SMS2
next page
1. SMS1 <-- failed SMS
from the above scenario, you can get into the first page of SMS list and you can read the SMS from SMS2-4. once you reload for more SMS for SMS1, it failed anyway.
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