Home Network Community > All Threads > Deco M5 Setup Won’t Connect to Internet
< All Threads

Deco M5 Setup Won’t Connect to Internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Deco M5 Setup Won’t Connect to Internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M5 Setup Won’t Connect to Internet
Deco M5 Setup Won’t Connect to Internet
2020-03-26 02:08:26
Model: Deco M5  
Hardware Version:
Firmware Version:

Just bought Deco M5 to replace Belkin router. I have Comcast xfinity service. Old setup was:

Coax -> TP Link TC-7610 modem -> Belkin WiFi router

 

new setup is:

Coax -> TP Link TC-7610 modem -> Deco M5

 

i have it setup as Dynamic IP and it won't connect to the internet. I then tried this setup:

 

Coax -> TP Link TC-7610 modem -> Belkin WiFi router LAN -> Deco M5 and that actually allowed me to get on the internet. Please help me. I'm trying to get rid of my ancient belkin router but can't get the Deco to work.

  0      
 
  0      
 
#1
Options
2 Reply
Re:Deco M5 Setup Won’t Connect to Internet
2020-03-26 03:09:13

@dustin11h3 

 

Hi, please connect the Deco M5 to the TC7610 directly first, then please power cycle them, first turn off both devices, then turn on the TC-7610 first and wait 1-2 minutes to let the modem reboot, then turn on the Deco M5 and wait a while to check the internet connection. 

 

If it still does not work, please connect your computer to the modem directly and verify whether it can access internet; if it works, please connect it back to the Deco M5 by wired cable and open Deco app, go to advanced-MAC clone to clone this PC's MAC address. After that, you can reconnect the M5 to the modem and test the connection. 

 

May it help. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options
Re:Deco M5 Setup Won’t Connect to Internet
2020-03-27 18:51:40

@Kevin_Z The staggered power cycling seems to be working now. Got things up and running. Thank you.

 

If I happen to experience a power outage will this still be an issue when things come back online at the same time?

  0  
  0  
#3
Options

Information

Helpful: 0

Views: 3184

Replies: 2

Related Articles
Apple products won’t connect to deco m5
1673 1
Deco BE65 won’t connect to Internet after reboot
1222 0
DECO M5 QOS setup
1813 0
Won't connect to Internet during setup
1260 0
Deco M5 network setup help
1213 0
Setup Static Route for Deco M5
22833 16
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.