Can't see separate 2GHz and 5GHz networks in app
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I only see the main network and the guest network. I don't see the two bands individually, nor can I choose which to connect my devices to. How do I even know what band my devices are using?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
The feature to turn on/off 2.4GHz/5GHz will be added via the firmware upgrading. It is hard to evaluate which wifi band you have connected considering they use the same SSID, but there are several methods we can tell. First, we can check the wireless channel used by the connected wifi and verify whether it is 2.4GHz and 5GHz, second, we can use the wireless negotiation speed, as well as the actual speed you can get.
Good day.
- Copy Link
- Report Inappropriate Content
@Kevin_Z thanks for the reply, but hitting the update button tells me I am using the latest firmware. Other threads in this forum lead me to believe that people have been waiting for a firmware release with basic features like this since around June last year, and getting angrier all the while. This and the lack of WPS means i will probably return the P9 to Amazon as it won't connect with my wireless printer. It's a shame as everything else was easy to set up. It's difficult to tell which TP-Link models have firmware that does support these features so I might have to go with a different brand completely.
- Copy Link
- Report Inappropriate Content
Sorry for the inconvenience caused here. We keep working on it and the release time of a firmware varies due to the test results. We will reach out to our RD team and push them forward.
And for the lack of WPS for now, you can connect your wireless printer to the Deco's wifi by wireless password. And you can refer to the instruction below to get the differences between different models of Deco.
https://www.tp-link.com/support/faq/2423/
Good day.
- Copy Link
- Report Inappropriate Content
Is there a timetable for When WPS be available, seems strange to release the P9 for public consumption when it won't operate with 95% of the domestic printers? Thanks in advance! Allan
- Copy Link
- Report Inappropriate Content
@AllanForsyth I tend to agree with you. Similar situation with Deco P9 and a Brother mfc printer. Did you ever get solution from TP Link?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1584
Replies: 5
Voters 0
No one has voted for it yet.