No Web interface Deco M4 v2?

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No Web interface Deco M4 v2?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
41 Reply
Re:No Web interface Deco M4 v2?
2020-05-15 23:28:07

@Kevin_Z 

 

Hi @Kevin_Z, do we have an update for this?

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#12
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Re:No Web interface Deco M4 v2?
2020-06-05 11:51:35

@Kevin_Z 

 

Any update on this?

 

Thank you and best regards

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#13
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Re:No Web interface Deco M4 v2?
2020-06-20 10:10:53

 

Kevin_Z wrote

@Gogetz 

 

Thanks for your reply.

 

We did a test at our end and found that there is something wrong. Would you like to install a beta firmware to solve this issue? 

 

And it will take a few days to release a firmware. Any updates, we will let you know immediately. 

 

Good day. 

 

 

 

 

@Kevin_Z

any update on this? I cannot fully configure my deco like changing time which can only change using the web interface.

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#14
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Re:No Web interface Deco M4 v2?
2020-09-06 03:11:57

@Kevin_Z 

 

any update for this issue?

 

 

Thank you

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#15
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Re:No Web interface Deco M4 v2? -Solution
2020-09-07 05:45:28 - last edited 2022-10-11 07:18:37

Update:

Regarding firmware 1.1.8 Build 20191102 Rel.58333 and 1.1.9 Build 20200119 Rel. 75362, the ISP customized firmware versions

 

Hi All, Thank you very much for all your feedback.

The ISP-customized firmware upgrade needs to be granted by ISP first. It is not allowed to provide the firmware to end users directly without their permission.
If possible, please explain your current issue to the internet service provider directly and ask for further assistance.
Thank you very much.
Best regards.

 

 

 

Recommended Solution
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#16
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Re:No Web interface Deco M4 v2?
2020-09-07 05:52:18
This is not a solution because we do not have the option to upgrade the firmware via the web app. We cannot access the web app. I am not sure how to update the firmware via the mobile app when the app tells us that the firmware is already the latest.
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#17
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Re:No Web interface Deco M4 v2?
2020-09-07 23:59:01

@TP-Link_Deco 

 

Hi, cannot use this i cannot access the web interface to update the firmware, do you have any instructions on how to update without web interface?

 

Thanks

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#18
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Re:No Web interface Deco M4 v2?
2020-09-08 10:50:18

@TP-Link_Deco 

 

Thank you will try it when i get home.

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#19
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Re:No Web interface Deco M4 v2?
2020-09-08 11:20:15

@TP-Link_Deco In the instructions, it is not clear for the FIRMWARE field. My Deco is M4R. Should I put M4R.bin or just M4.bin or is it the full file name for the bin file together with the zipped folder (m4r-SP1-up-ver1-1-8-P1[20200408-rel39765]_2020-04-08_11.03.00.bin)?

 

TP-Link_Deco wrote

@Gogetz   @PatrickQuijano 

 

Hello, sorry for the late answer.

 

Edit 2020-09-08: update the download link for the customized beta firmware, please use this version and there is an upgrade guide in it:

https://static.tp-link.com/2020/202009/20200908/M4_V1_1.1.8_PH_Fail-to-access-web-interface.zip

 

It seems that you are running a customized firmware for the local market, and our developers have created a beta firmware for you, please try to install it and confirm if you can access its web interface:

https://static.tp-link.com/2020/202009/20200907/M4_V1_1.1.8_PH_Fail-to-access-web-interface.zip  (invalid and deleted)

 

May this help, good days.

 

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#20
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Re:No Web interface Deco M4 v2?
2020-09-08 12:10:37 - last edited 2021-06-07 02:24:16

@TP-Link_Deco 

Thank you Web interface is working now

 

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#21
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