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i cannot access the internet and i want back to normal

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i cannot access the internet and i want back to normal

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
i cannot access the internet and i want back to normal
i cannot access the internet and i want back to normal
2020-04-05 13:09:58
Model: Archer C1200  
Hardware Version: V12
Firmware Version: TP-link_unifi

please respon  email: deanashahirah97@gmail.com

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Re:i cannot access the internet and i want back to normal
2020-04-08 08:32:25

@deana_ 

 

We can do some troubleshooting first.

 

1. What is the led status of the Archer C1200?

 

2. Try to log into the web UI of the C1200 and show us a screenshot of the status page.

 

3. Have you ever configured it with the PPP username and password given by ISP?

 

4. You can connect your computer to the modem directly and test whether it works. 

 

Good day. 

 

 

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