Router red light on and can’t find internet

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Router red light on and can’t find internet

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Router red light on and can’t find internet
Router red light on and can’t find internet
2020-04-06 14:11:48 - last edited 2020-04-08 07:23:17
Model: Archer A5  
Hardware Version: V4
Firmware Version: 2

My red light is on for internet, and I know ethrenet cable and modem work as I have switched them a few times with another cable and router, so problem must be router? 

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1 Accepted Solution
Re:Router red light on and can’t find internet -Solution
2020-04-08 07:23:12 - last edited 2020-04-08 07:23:17

@Tchucky 

 

Try to power cycle these two devices first. Step 1: power off the router and modem both. Step 2, turn on the modem only and wait 1-2 minutes to make it restart. Step 3, Turn on the TP-Link router as long as the modem booted up. Then you can test the internet connection from the TP-Link router. 

 

If it is still the same, please connect your computer to the modem directly, bypass the TP-Link router and verify whether it can access internet. If it works well, please connect the computer back to the Archer A5 by ethernet cable and log into the web UI to clone the MAC address under advanced-network-internet page. 

 

Good day. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Router red light on and can’t find internet -Solution
2020-04-08 07:23:12 - last edited 2020-04-08 07:23:17

@Tchucky 

 

Try to power cycle these two devices first. Step 1: power off the router and modem both. Step 2, turn on the modem only and wait 1-2 minutes to make it restart. Step 3, Turn on the TP-Link router as long as the modem booted up. Then you can test the internet connection from the TP-Link router. 

 

If it is still the same, please connect your computer to the modem directly, bypass the TP-Link router and verify whether it can access internet. If it works well, please connect the computer back to the Archer A5 by ethernet cable and log into the web UI to clone the MAC address under advanced-network-internet page. 

 

Good day. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Router red light on and can’t find internet
2020-09-06 22:26:20
This worked for me. Do you have any idea why this happened?
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