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Why Tether apps cannot detect my TP-Link router

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Why Tether apps cannot detect my TP-Link router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Why Tether apps cannot detect my TP-Link router
Why Tether apps cannot detect my TP-Link router
2020-04-12 02:19:40 - last edited 2020-08-07 03:16:41
Model: Archer C1200  
Hardware Version:
Firmware Version:

Hi, my new TP-LINK Archer C1200 found cannot connect to TP-Link Tether apps at my Samsung A10 smartphone.

The wifi connection is good but cannot detect my new router. From the compatible list inside Tether apps, my Archer C1200 is supported by Tether apps.

Anyone know how to solve this problem? Appreciate yours help, thank you.

 

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1 Accepted Solution
Re:Why Tether apps cannot detect my TP-Link router-Solution
2020-08-07 03:16:36 - last edited 2020-08-07 03:16:41

@KF-Link 

Good day.

Thank you for your patience.

For your case, please refer to the following suggestions:

  1. Update the Tether APP to be the latest version;
  2. Turn off the firewall program, and VPN service on the phone if there is one available;
  3. If possible, please test on a different smartphone;

Thank you.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.
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#2
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1 Reply
Re:Why Tether apps cannot detect my TP-Link router-Solution
2020-08-07 03:16:36 - last edited 2020-08-07 03:16:41

@KF-Link 

Good day.

Thank you for your patience.

For your case, please refer to the following suggestions:

  1. Update the Tether APP to be the latest version;
  2. Turn off the firewall program, and VPN service on the phone if there is one available;
  3. If possible, please test on a different smartphone;

Thank you.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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  3  
#2
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