Web interface suddenly cannot be reached

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Web interface suddenly cannot be reached

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Web interface suddenly cannot be reached
Web interface suddenly cannot be reached
2020-04-16 07:25:16
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.4.0

Hi,

 

I have the beta version 1.4.0

Until today I had no problem connecting to the web interface but today it says site cannot be reached.

I'm trying on tplinkdeco.net

 

Does anyone else experience the same issue?

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Re:Web interface suddenly cannot be reached
2020-04-17 08:07:22 - last edited 2020-04-17 08:07:52

@avniel 

Try to follow the troubleshooting steps in the below thread. Then check if your issue will be resolved.

https://community.tp-link.com/en/home/stories/detail/293?utm_source=tplinkwifi.net&utm_medium=public

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Re:Web interface suddenly cannot be reached
2020-04-17 15:18:38

@TP-Link_Deco 

Is there a reason why the name of one of the decos is wrong (via the web), the name is customer_2 instead of its name that assigned to him?

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Re:Web interface suddenly cannot be reached
2020-04-24 11:41:08

@avniel 

If you select a name from the available list on the Deco app, you will see the same name on the web page. However, if you custom a name for the Deco on the Deco app, you will see a name such as custom_x on the web page.

 

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