Web management interface refuses to connect

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Web management interface refuses to connect

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Web management interface refuses to connect
Web management interface refuses to connect
2021-01-18 01:51:05 - last edited 2021-01-18 10:13:07
Model: Deco M9 Plus  
Hardware Version: V2
Firmware Version: 1.2.12 Build 20191014 Rel. 42025

I'm getting frustrated now.  The Deco M9 doesn't have a setting in the app to set the time or timezone.  So your time rules are off by 8 hours in my case like everyone lives in England.  If you are going to have time-based rules don't you think it's pretty basic to be able to set the timezone correctly?

Ok, so the only way to set them is in the web interface - which refuses to connect according to Firefox.  I've never seen a router that has a broken or disabled web management interface.  There might be settings to secure it but I don't recall setting anything to do that and the help page doesn't mention any. 

I've tried:

I'm on the wifi network with an IP that is in the same subnet as the internal router LAN IP.  I use HTTP and it redirects me to HTTPS and then errors out.

I plugged in an ethernet cable which put me on the same subnet and same problem. 

 

This is a really basic problem.  This should not be happening.

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Re:Web management interface refuses to connect-Solution
2021-01-18 10:12:46 - last edited 2021-01-18 10:13:07

@CrunchyCracker 

Hithe current firmware did not support web UI.

You might need to update to the latest firmware first:

Deco M9 Plus(US)_V2_200921

https://www.tp-link.com/ca/support/download/deco-m9-plus/v2/#Firmware

https://static.tp-link.com/2020/202010/20201009/Deco%20M9%20Plus_V2_200921.zip

with detailed firmware upgrade instruction included.

 Once the firmware is updated, please try to sync the time settings again on the web interface.

Thank you very much and wait for your reply.

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Re:Web management interface refuses to connect-Solution
2021-01-18 10:12:46 - last edited 2021-01-18 10:13:07

@CrunchyCracker 

Hithe current firmware did not support web UI.

You might need to update to the latest firmware first:

Deco M9 Plus(US)_V2_200921

https://www.tp-link.com/ca/support/download/deco-m9-plus/v2/#Firmware

https://static.tp-link.com/2020/202010/20201009/Deco%20M9%20Plus_V2_200921.zip

with detailed firmware upgrade instruction included.

 Once the firmware is updated, please try to sync the time settings again on the web interface.

Thank you very much and wait for your reply.

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