Archer C6 V2 Firmware 1.3.0 EU - WiFi drops every few minutes after firmware upgrade
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi,
I've updated my Archer C6 (v2.0) UK router to the latest firmware (1.3.0 Build EU 20200402 rel.52000). I'm fairly sure the old version was 1.2.1. After upgrading I've noticed all wireless (5Ghz & 2.4Ghz) clients randomly and continuously get dropped from the WiFi (I can see this happening on the devices and in the router's System Logs as DHCP requests). The drop affects one or more devices, every 1 or 2 minutes.
After discovering the problem I tried changing most settings to match those on https://emulator.tp-link.com/c6-eu-v2/index.html just to make sure it's not my configuration.
Is anyone else finding this issue with their C6 router using the new firmware?
The firmware release notes also say it's not downgradable, is this true?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, sorry to tell you that we can provide an English service for global users now. You are suggested to contact the local tech support to get some suggestions.
https://www.tp-link.com/support/contact-technical-support/
Or you can re-write your problem in English and provide more information. We will then try our best to help you.
Good day.
- Copy Link
- Report Inappropriate Content
@Kevin_Z I got problem with 2.4g wifi after firmware update to last one form TP-LINK.com Archer A6(EU)_V2_200902 , it drop all days, I need to restart my router 4-5 time per day. Before upgrade i never restarted my router for more than 1 year.. I try everytnigs and doesnt work. I turned off onemesh, dont have guest network, i put channel 11 with 40mhz band, with or without password. I reseted it to factory defoult ... its always the same issue at all my devices.5g works fine...
How can I downgrade to 1.2.1 to solve my problem?!?!?!
ITs so annoyed rly...
- Copy Link
- Report Inappropriate Content
How many devices are connected to the C6 2.4G network? Are they disconnecting at the same time? Are they any error message when they failed to reconnect?
You can also disable the NAT boost on the web interface (Advanced-System Tools-System Parameters), then monitor again.
The latest 1.3.x version cannot be downgraded to the previous 1.2.x version, while we will report the issue to the engineers, they will likely to contact you via email.
- Copy Link
- Report Inappropriate Content
@Mrjlaunch I used 5 device at 2.4G and 2 on 5g, all 5 device dropped from 2.4G and cant reconnect before i restart router . On 5G dont have any issue, work fine.
- Copy Link
- Report Inappropriate Content
Have you tried the solution from post #35 in this thread?
- Copy Link
- Report Inappropriate Content
@RudiZl
Tonight i`ll try to install For Archer A6EU V2: https://static.tp-link.com/2020/202010/20201030/ArcherA6v2_eu-up-ver1-3-6-P1[20201030-rel60104].zip
- Copy Link
- Report Inappropriate Content
What I meant was:
I'm from Brazil and a US version of the C6 router is sold here.
My router connected to 2.4ghz but after 10 minutes it crashed as it connected, it was without internet. Freezing videos on Facebook and Instagram. They didn't carry and like images too.
I installed the Wi-Fi Analyzer and he pointed out that it had 1 hidden network and another "AP + several numbers" network that changed the channel when I changed the channel on my wi-fi network. I found this strange, because the channel was always exactly the same. So think "this router has another SSID that I did not put."
So I researched and found this forum.
Install Firmware and Disable Wifi Mesh.
I was no longer supporting this problem.
I installed the beta today and, so far, I have no problem.
It seems to have solved my problem.
Thank you very much.
I am very happy.
- Copy Link
- Report Inappropriate Content
Thank you very much for the update, it's glad to know the issue is resolved with the beta firmware. Please keep an eye on your router web UI and the official website, we will release a new official version to support this.
- Copy Link
- Report Inappropriate Content
I am using beta version firmware and its stable in this 1 week that i use it. Thank you.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 38518
Replies: 99
Voters 2
