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[ Failed Update ] Archer C20 V5 update failed !

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[ Failed Update ] Archer C20 V5 update failed !

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[ Failed Update ] Archer C20 V5 update failed !
[ Failed Update ] Archer C20 V5 update failed !
2020-07-07 15:37:02 - last edited 2020-07-09 05:45:22
Model: Archer C20  
Hardware Version: V5
Firmware Version: 3.16.0 0.9.1 v6038.0 Build 190925 Rel.62876n

i can't update firmware to latest version/release.

 

downloaded formware file from my regional download center (INDIA) => url - https://www.tp-link.com/in/support/download/archer-c20/v5/ 

 

firmware file url - https://static.tp-link.com/2020/202006/20200630/Archer%20C20(EU)_V5_200526.zip

 

firmware file release date & other stats (as per official site)

  • Published Date: 2020-06-30
  • Language: Multi-language
  • File Size: 6.82 MB

 

my router numbers 

  • Firmware Version: 3.16.0 0.9.1 v6038.0 Build 190925 Rel.62876n
  • Hardware Version: Archer C20 v5 00000002
  • Product ID: 430DC601

 

steps followed

  • disconnected modem/internet
  • extracted XXXX.bin file from XXX.zip file
  • disabled wired connection & connected via wire only.
  • using internet explorer as per instruction.
  • file gets uploaded & then error.

 

Error -

it gets uploaded & then error code 4503 comes.

the uploaded file was not accepted.

 

images

1) hardware - firmware info 

 

2) file selection

 

3) error

 

4) file on official site

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#1
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1 Accepted Solution
Re:[ Failed Update ] Archer C20 V5 update failed !-Solution
2020-07-09 05:45:16 - last edited 2020-07-09 05:45:22

@_Excalibur 

 

Hello,

 

This Archer C20(INWISP) is a customized version for the local ISP market and there is currently no available firmware for it, while the latest firmware on the official website is for the generic version. Even though the hardware of the two are the same, their firmware versions are different and it is not allowed to upload the latest firmware on the official website into your device.

 

Generally, it is not necessary to upgrade the router firmware if it is currently functioning properly. However, you may provide more details if you've encountered an issue, then we will try to help figure it out.

 

Good days.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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6 Reply
Re:[ Failed Update ] Archer C20 V5 update failed !
2020-07-09 02:59:12

@_Excalibur 

 

Hello, thanks for the detailed info.

 

Can I have a screenshot of the device label which shows the region version of the C20? According to your description, it seems that the hardware might be a customized version by your ISP, which may not be allowed to be upgraded to a generic firmware, but we can confirm it first.

 

Thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:[ Failed Update ] Archer C20 V5 update failed !
2020-07-09 03:44:39

@Kevin_Z 
i bought it from amazon india by my self. not provided by any ISP. so it's not possible that it is customized version by my ISP.

 

anyways here photo of back.

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#3
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Re:[ Failed Update ] Archer C20 V5 update failed !-Solution
2020-07-09 05:45:16 - last edited 2020-07-09 05:45:22

@_Excalibur 

 

Hello,

 

This Archer C20(INWISP) is a customized version for the local ISP market and there is currently no available firmware for it, while the latest firmware on the official website is for the generic version. Even though the hardware of the two are the same, their firmware versions are different and it is not allowed to upload the latest firmware on the official website into your device.

 

Generally, it is not necessary to upgrade the router firmware if it is currently functioning properly. However, you may provide more details if you've encountered an issue, then we will try to help figure it out.

 

Good days.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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Re:[ Failed Update ] Archer C20 V5 update failed !
2020-07-24 05:51:14

@_Excalibur 

Hey Excalibur, in my case its imperitive that I upgrade my firmware as I am having issues with my router. Issue is..the "Power led" just keeps blinking over and over..is there a solution for it. 

I've hard-resetted the router as too but to no avail.

 

  

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#5
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Re:[ Failed Update ] Archer C20 V5 update failed !
2020-07-25 12:14:34

@Kevin_Z 

will the router supports the tehther app in the future 

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#6
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Re:[ Failed Update ] Archer C20 V5 update failed !
2022-02-14 15:25:35

  @_Excalibur Facing ditto same issue with my router. Exact same error message. I am trying to setup my router as an extender, for that I wanted to upgrade my router firmware but unable to do so.

Were you able to get a resolution?

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#7
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