Archer C6 v2.0 5Ghz issue

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Archer C6 v2.0 5Ghz issue

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Archer C6 v2.0 5Ghz issue
Archer C6 v2.0 5Ghz issue
2020-07-19 08:54:41 - last edited 2020-07-20 01:38:28
Model: Archer C6  
Hardware Version: V2
Firmware Version: 1.0.1 Build 20180627 rel.42764

 5ghz wifi is not showing in my smartphone as EU version doesn't have higher bands.is it possible to update my firmware to us version ?

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Re:Archer C6 v2.0 5Ghz issue-Solution
2020-07-20 01:38:22 - last edited 2020-07-20 01:38:28

@ShahriarFahim 

 

Hello,

 

Sorry that Archer C6(EU) V2 only supports band 1 for the 5GHz, which is designed to comply with that of CE regulation.


If your smartphones can only work with 5GHz band 4, you need to get the US version. However, we don't suggest customers upgrade the device firmware across regions and it will be against the warranty, you may kindly wait for the new firmware for your device on the local TP-Link official website of the purchase location for your TP-Link device. A wrong firmware upgrade may damage your router or cause the router to not function properly.

 

It is suggested to contact your reseller to replace it with a US version if it is still running the TP-Link official firmware.

 

Hope this makes sense and thanks for your understanding. Have a nice day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Archer C6 v2.0 5Ghz issue-Solution
2020-07-20 01:38:22 - last edited 2020-07-20 01:38:28

@ShahriarFahim 

 

Hello,

 

Sorry that Archer C6(EU) V2 only supports band 1 for the 5GHz, which is designed to comply with that of CE regulation.


If your smartphones can only work with 5GHz band 4, you need to get the US version. However, we don't suggest customers upgrade the device firmware across regions and it will be against the warranty, you may kindly wait for the new firmware for your device on the local TP-Link official website of the purchase location for your TP-Link device. A wrong firmware upgrade may damage your router or cause the router to not function properly.

 

It is suggested to contact your reseller to replace it with a US version if it is still running the TP-Link official firmware.

 

Hope this makes sense and thanks for your understanding. Have a nice day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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