AV500 & AV600 Not Pairing

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AV500 & AV600 Not Pairing

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AV500 & AV600 Not Pairing
AV500 & AV600 Not Pairing
2020-08-03 10:28:49 - last edited 2020-08-06 02:52:21

Hi All.

 

I have 6 Powerline Adapters, 4 x AV500 Nano and 2 x AV600's.

 

I've been using the 500's for a long time no problem. I bought 2 AV600's earlier this year, and only just got them out to use. They initially paired to the existing Powerline network no problem, and then they drop the connection.

 

I initially thought it was the room in the house, maybe a wiring issue. I decided to factory reset all adapeters, and i updated the firmware on the AV500s to the latest 1.3, the AV600 still won't pair.

 

I tried it in a different room in the house, it initially paired, leading me to believe it was the first room was the problem. It then dropped and won't pair to the network again. I've just tried a 3rd room and again it won't pair.

 

I then decided to take one of the original 4 AV500s to the first room, and it connected straight away and hasn't dropped.

 

This proves that the AV600s are not working as 'compatible' with the AV500s.

 

Does anyone have any ideas why these won't connect?

 

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4 Reply
Re:AV500 & AV600 Not Pairing
2020-08-06 09:36:51

@Kathy_Z Thanks for the reply.

 

Please find attached diagram along with images of all 6 x Powerline Adapters.

 

Firstly i tried you recommendation and put an AV600 connected to the Router, it connected for around 30 seconds and then dropped out (like all other locations).

 

As you can see from the images, all 6 adapters are in fact TL-PA4010's, so from a model perspective they are all identical. I suspect the 500's are Version 1/2 and the AV600s are version 3, as you can see that on the labels (not present on the 500's).

 

Is it possible the AV600's are faulty? Any other suggestions?

File:
Powerline Adapters.pdfDownload
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#3
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Re:AV500 & AV600 Not Pairing
2020-08-06 09:41:13

@Kathy_Z  - Please also find attached video of the AV600, where the Powerline light just flashes.

File:
Adapter.mp4Download
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#4
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Re:AV500 & AV600 Not Pairing
2020-08-06 23:30:10

@Kathy_Z 

My extender sometimes work pefect but sometimes it lost the connection during the day. İ connect them again but it didn work. What can i do 

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#5
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Re:AV500 & AV600 Not Pairing
2020-08-13 14:14:58

@Kathy_Z 

 

Any ideas please? Are these AV600's faulty?

 

Thanks

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