WAN connection error!

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WAN connection error!

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WAN connection error!
WAN connection error!
2020-08-17 17:13:01 - last edited 2020-08-18 08:37:15
Model: Archer A6  
Hardware Version:
Firmware Version:

I have purchased a new tplink ac1200 archer A6 but it's not able to connect to internet it's giving error The WAN port is unplugged. I don't have modem. 

Internet is working as I am directly connect the cable with my laptoyand working. But not working with router.

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Re:WAN connection error!-Solution
2020-08-18 08:36:47 - last edited 2020-08-18 08:37:15

@ZahidHyd 

 

Hello,

 

May I know who is your ISP? What is the network bandwidth provided by your ISP?

 

Please reset the A6 first and then log into the A6 web interface and confirm if there is a status for the Internet Negotiation speed:

https://www.tp-link.com/support/faq/2472/

Try to change it to 100Mbps Full Duplex or 1000Mbps Full Duplex on System Tool-System Parameters.

 

If none of the above helps, try to contact your reseller to replace it as it seems the WAN port is faulty.

 

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:WAN connection error!-Solution
2020-08-18 08:36:47 - last edited 2020-08-18 08:37:15

@ZahidHyd 

 

Hello,

 

May I know who is your ISP? What is the network bandwidth provided by your ISP?

 

Please reset the A6 first and then log into the A6 web interface and confirm if there is a status for the Internet Negotiation speed:

https://www.tp-link.com/support/faq/2472/

Try to change it to 100Mbps Full Duplex or 1000Mbps Full Duplex on System Tool-System Parameters.

 

If none of the above helps, try to contact your reseller to replace it as it seems the WAN port is faulty.

 

Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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