Deco wifi not showing!

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Deco wifi not showing!

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Deco wifi not showing!
Deco wifi not showing!
2020-08-31 18:03:16 - last edited 2020-09-02 06:26:04
Model: Deco M5  
Hardware Version: V18
Firmware Version: last

Hi im not sure what version i have but i set up everything good but after that i can't see the wifi password on the setttings (i tried multiple phones)

I have no idea what to do

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1 Accepted Solution
Re:Deco wifi not showing!-Solution
2020-09-02 06:25:38 - last edited 2020-09-02 06:26:04

@adamkatz 

 

Hi, do you mean the configuration is finished and successful but you can no longer connect to the new wifi name you created? If this is the case, you may launch the Deco app and confirm the wireless password or try to create a simple wireless network password to check whether you can connect to it.

 

Try to disable 5GHz first and enable 2.4GHz only, or you can enable the guest network to give it a shot.

 

May it help and have a good day. 

 

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Re:Deco wifi not showing!-Solution
2020-09-02 06:25:38 - last edited 2020-09-02 06:26:04

@adamkatz 

 

Hi, do you mean the configuration is finished and successful but you can no longer connect to the new wifi name you created? If this is the case, you may launch the Deco app and confirm the wireless password or try to create a simple wireless network password to check whether you can connect to it.

 

Try to disable 5GHz first and enable 2.4GHz only, or you can enable the guest network to give it a shot.

 

May it help and have a good day. 

 

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Re:Deco wifi not showing!
2020-09-02 08:40:52

@TP-Link_Deco Hi i dident describe it correctly, i completed all the steps but i can not find the wifi network on my wifi settings
Its like i didn't create it...

what can i try?

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Re:Deco wifi not showing!
2020-09-02 09:51:26

@adamkatz 

 

Hi, you may refer to the below guide to check or change the wireless settings on your Deco:

https://www.tp-link.com/support/faq/1591/

 

May it help.

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Re:Deco wifi not showing!
2020-09-02 10:18:25

@TP_ i use only to of the antenas? (i I bought 3)

And maybe its because they are 8 meter far away?

 

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