Addition unit is not working
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Deco M4 additional unit disconnects frequently. No service is providing.
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Hello,
Please help confirm the below and we will help fix it:
1. How many Deco M4 in your network? Is the main M4 working as a router? Please tell me how do you connect the Deco units to each other? In other words, the network topology/network diagram.
2. Who is your ISP and what kind of modem are you using?
3. How often does the satellite Deco drop the connection? And how do you make it back to work again?
4. What is the MAC address of the satellite Deco which is dropping?
5. How far between the satellite Deco and the main Deco? Try to swap the satellite Deco nodes and confirm again.
Below are some troubleshooting suggestions you may refer to:
https://www.tp-link.com/support/faq/2428/
Any updates, please let me know.
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Hello,
Please help confirm the below and we will help fix it:
1. How many Deco M4 in your network? Is the main M4 working as a router? Please tell me how do you connect the Deco units to each other? In other words, the network topology/network diagram.
2. Who is your ISP and what kind of modem are you using?
3. How often does the satellite Deco drop the connection? And how do you make it back to work again?
4. What is the MAC address of the satellite Deco which is dropping?
5. How far between the satellite Deco and the main Deco? Try to swap the satellite Deco nodes and confirm again.
Below are some troubleshooting suggestions you may refer to:
https://www.tp-link.com/support/faq/2428/
Any updates, please let me know.
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I have two deco M4 units in my house (floor area around 2500 Square feet). Main unit is working well, additional unit is disturbing.
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