Please help!! Modem not holding settings??

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Please help!! Modem not holding settings??

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Please help!! Modem not holding settings??
Please help!! Modem not holding settings??
2020-09-09 21:23:59 - last edited 2020-09-10 07:28:47
Model: TL-WR841N  
Hardware Version: V14
Firmware Version: 14

Hi,

 

Have been speaking with tech support from my ISP and they belive everything is set up correctly and the modem is just holding the settings.

 

I have fibre internet

 

The ISP's only requirements were a dynamic IP and VLAN ID to be set to 10.

 

We have done this multiple times and not getting anywhere. Cannot detect IP address :(

 

Have a toddler who needs cartoons and I'm trying to work from home..... Any suggestions welcomed at this point.....

 

Thanks in advance!

 

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Re:Please help!! Modem not holding settings??-Solution
2020-09-10 07:28:27 - last edited 2020-09-10 07:28:47

@berekna 

 

Hello,

 

Below is a setup video for your reference to install your wireless router:
https://www.tp-link.com/support/setup-video/

 

But if you still failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/

 

BTW, who is your ISP? Ensure you have internet access when you plug your modem directly into the PC.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:Please help!! Modem not holding settings??-Solution
2020-09-10 07:28:27 - last edited 2020-09-10 07:28:47

@berekna 

 

Hello,

 

Below is a setup video for your reference to install your wireless router:
https://www.tp-link.com/support/setup-video/

 

But if you still failed, please refer to the troubleshooting suggestions below to check your settings:
https://www.tp-link.com/support/faq/1556/

 

BTW, who is your ISP? Ensure you have internet access when you plug your modem directly into the PC.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer AX55V2 Supports WireGuard VPN, EasyMesh Ethernet Backhaul, IoT Network, Speed Limit,and More If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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