My internet provider has 250 mps but my modem does not support

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My internet provider has 250 mps but my modem does not support

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My internet provider has 250 mps but my modem does not support
My internet provider has 250 mps but my modem does not support
2020-09-17 04:38:26 - last edited 2020-09-22 03:49:22
Model: Archer C6  
Hardware Version:
Firmware Version:

Hi all,


My inter provider is providing me 250 mps however archer c6 is not supporting the same speed and it shows 100 mps , what's wrong with it

anu setting is needed

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Re:My internet provider has 250 mps but my modem does not support -Solution
2020-09-22 03:49:06 - last edited 2020-09-22 03:49:22

Thanks RedIndianRobin for his kind suggestions.

 

@Kajal 

Hi,
For the LAN negotiation issue you encountered, please try the below suggestions and get back to the community with the details if it cannot be solved, thanks.
1. Log in to the web UI of the Archer C6 and go to the Basic-Network map page, click the Archer C6 image/icon and scroll down this page, you will see the ethernet negotiation speed of the LAN ports, show us the screenshot:
https://www.tp-link.com/support/faq/2472/
2. Go to Advanced-system tools-system parameters to edit the duplex, change it to 1000Mbps full-duplex.
3. After that, try to test the negotiation speed on your PC again. It is strongly suggested to change another cat5e or cat6 cable. 
4. It is also suggested to change another wired device with gigabit ethernet ports to do a test. 
5. What is the length of the Ethernet cable between the C6 and your PC, in other words, what is the distance between them? Is it the same cable when you are testing the speed with your modem directly?
6. Is it possible to get a gigabit switch to perform a test? And it is suggested to use a shorter cable and confirm again.
If none of the above works, please tell us the brand and model number of the gigabit ethernet adapter on that PC, we will check and investigate further. Thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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Re:My internet provider has 250 mps but my modem does not support
2020-09-17 05:41:43

@Kajal 

 

What is the modem provided by the ISP? It could be the ISP that is using crap modem that supports only 10/100 Mbit mode.

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Re:My internet provider has 250 mps but my modem does not support -Solution
2020-09-22 03:49:06 - last edited 2020-09-22 03:49:22

Thanks RedIndianRobin for his kind suggestions.

 

@Kajal 

Hi,
For the LAN negotiation issue you encountered, please try the below suggestions and get back to the community with the details if it cannot be solved, thanks.
1. Log in to the web UI of the Archer C6 and go to the Basic-Network map page, click the Archer C6 image/icon and scroll down this page, you will see the ethernet negotiation speed of the LAN ports, show us the screenshot:
https://www.tp-link.com/support/faq/2472/
2. Go to Advanced-system tools-system parameters to edit the duplex, change it to 1000Mbps full-duplex.
3. After that, try to test the negotiation speed on your PC again. It is strongly suggested to change another cat5e or cat6 cable. 
4. It is also suggested to change another wired device with gigabit ethernet ports to do a test. 
5. What is the length of the Ethernet cable between the C6 and your PC, in other words, what is the distance between them? Is it the same cable when you are testing the speed with your modem directly?
6. Is it possible to get a gigabit switch to perform a test? And it is suggested to use a shorter cable and confirm again.
If none of the above works, please tell us the brand and model number of the gigabit ethernet adapter on that PC, we will check and investigate further. Thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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