Deco S4 no parental controls shown on app?

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Deco S4 no parental controls shown on app?

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Deco S4 no parental controls shown on app?
Deco S4 no parental controls shown on app?
2020-09-19 22:37:52 - last edited 2020-09-21 07:41:41
Model: Deco S4  
Hardware Version:
Firmware Version:

Hi there 

 

recentky purchased the s4 with 3 units to use as a WiFi extending. My friend who has the m4 who uses it for the same informed me of the parental controls on the app and showed me the how 2 guide. Well my app doesn't have this and I'm baffled as to why. Can anyone assist?

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Re:Deco S4 no parental controls shown on app?-Solution
2020-09-21 07:41:37 - last edited 2020-09-21 07:41:41

@Steven2120 

 

Hello,

 

The Deco S4 with the latest firmware supports Parental Control, please check the below link:

https://www.tp-link.com/support/faq/2423/

 

However, if you cannot find the setup menu, please check if your Deco system runs as an Access Point. On the Deco APP, please tap “More “on the bottom right corner then go to “Advanced”, where you will see the working mode.

 

There are some differences when Deco is working as a router and as an Access Point, please refer to the article between for more details:

https://www.tp-link.com/support/faq/2399/

 

Hopefully, that answers your question but let us know if you need more details.

 

Steven2120 wrote

Hi there 

 

recentky purchased the s4 with 3 units to use as a WiFi extending. My friend who has the m4 who uses it for the same informed me of the parental controls on the app and showed me the how 2 guide. Well my app doesn't have this and I'm baffled as to why. Can anyone assist?

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Re:Deco S4 no parental controls shown on app?-Solution
2020-09-21 07:41:37 - last edited 2020-09-21 07:41:41

@Steven2120 

 

Hello,

 

The Deco S4 with the latest firmware supports Parental Control, please check the below link:

https://www.tp-link.com/support/faq/2423/

 

However, if you cannot find the setup menu, please check if your Deco system runs as an Access Point. On the Deco APP, please tap “More “on the bottom right corner then go to “Advanced”, where you will see the working mode.

 

There are some differences when Deco is working as a router and as an Access Point, please refer to the article between for more details:

https://www.tp-link.com/support/faq/2399/

 

Hopefully, that answers your question but let us know if you need more details.

 

Steven2120 wrote

Hi there 

 

recentky purchased the s4 with 3 units to use as a WiFi extending. My friend who has the m4 who uses it for the same informed me of the parental controls on the app and showed me the how 2 guide. Well my app doesn't have this and I'm baffled as to why. Can anyone assist?

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Re:Deco E4 no parental controls shown on app anymore
2021-04-10 23:01:31

@TP-Link_Deco 

 

Hi, i used to have parental control and other extra fetures worked perectly since i installed few months back but suddenly parental control and other fetures are dissappeared from my app.

 

only showing me

 

ADVANCE - does not show me Access point setting nor routher mode setting only showing New device alerts and known device alerts

&

MANAGERS

 

What happend to my app?

 

Pls help

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