RE300 Mesh Network down on every reboot

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RE300 Mesh Network down on every reboot

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RE300 Mesh Network down on every reboot
RE300 Mesh Network down on every reboot
2020-09-30 04:59:22 - last edited 2020-09-30 15:46:16
Model: RE300  
Hardware Version: V1
Firmware Version: RE300(EU)_V1_191114

Hi

 

I am using a Archer_C7 matching with a RE300 as a Mesh network, and they work fine.

However, everytime when I power reset C7 or RE300 (by using their schedule reboot feature), the RE300 will be de-listed from the OneMesh Network list back to available device list (I had added it to the OneMesh Network before reboot). As a result the mesh network is no longer exist at that moment and I have to manually add the RE300 back to OneMesh Network list again.

The C7 is running in 1.0.15 build 20200628 rel 63501 (5553)

Is there any way the RE300 can automatically "re-add" to the OneMesh network list?

 

 

 

Thanks

KY

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#1
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5 Reply
Re:RE300 Mesh Network down on every reboot
2020-10-02 08:35:57

@KYKY 

Good day.

Thank you very much for your kind reply.

I am not sure if there is any better ideas but since our senior engineers are on the national holiday, they could not come back until 9th. October;

please have a look at the following suggestions:

1. reserve a static IP address on the router for RE300;

2. also make a reboot schedule on the C7;(since C7 rebooting would take much longer than RE300, maybe 2mins ahead of the reboot schedule of RE300)

 

Thanks a lot.

 

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#2
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Re:RE300 Mesh Network down on every reboot
2020-10-02 12:55:46

@Solla-topee 

 

Hi,

The RE300 can actually get a new IP no matter the reboot is on RE300 or C7. Below is what after rebooting C7, and can see it can asign IP to RE300. But "Mesh device" becomes zero.

 

My problem is that, after RE300 get a new IP, it stays at "Available OneMesh Device" list only and need me to Manually add again everytime. Before I add it back, the mesh network is not working.

look forward to your engineer advice after national holiday

Thanks

 

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#3
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Re:RE300 Mesh Network down on every reboot
2020-10-09 09:12:04

@KYKY 

Good day.

Thank you very much for your time and patience.

For your case, we would like to forward to our senior engineers directly.

At the same time, please refer to the following suggestion:

  1. Reserve a specific IP address on the C7 for RE300, such as https://www.tp-link.com/support/faq/1554/
  2. By the way, just want to make sure, the OneMesh connection would not rebuild no matter how long you wait, right? Only recover via manually adding the device again?

Thank you very much.

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#4
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Re:RE300 Mesh Network down on every reboot
2020-10-10 04:45:08

@Solla-topee 

 

I do follow your instruction for fix IP as below, but doesnt work

 

For point#2, after I set the fix IP and reboot, and wait over 10min, the RE300 is still just on available list only

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#5
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Re:RE300 Mesh Network down on every reboot
2020-10-14 03:36:55

@KYKY 

Good day,

Thank you very much for your time and patience.

Sorry for the delay.

We would like to forward your case to the senior engineers for further assistance and please have a check of your message box.

Thanks a lot.

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#6
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